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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard this product highly for its sleek design, comfortable grip, and appealing color options. Users frequently praise the overall performance and satisfying haptic feedback, noting that it feels great during use. While the controller is generally well-received, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2240 Showing 44,781-44,800 of 47,098 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    NICE COLOR, BAD WITH MAKING STUCK BUTTONS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST BOUGHT THIS PRODUCT AND THE BUTTONS STICK AND DON'T WANT TO COME BACK UP, YOU HAVE TO KEEP TAPPING THEM FOR THEM TO COME BACK UP.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift kills it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 controllers that have horrible stick drift. They were all purchased at the time I bought my PS5. I purchased this controller less than 6 months ago and have hardly used it. Picked it up to play and it's unusable the stick drift is so bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Controller No Refund

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came in terrible condition. It worked at the beginning, but now has lots of stick drift and is completely unusable. Of course the return window is already closed as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its the PS5 controller. It's fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the original controller, which had started to drift. This one does not drift, but the R1 shoulder has developed an annoying squeek.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, just pick a different color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controllers are great! The only note I'd make is that the black plastic seams to be the most brittle option of all the controllers I've owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to exchange I was having problems with all the red controllers but was denied

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drifts like a bad Fast and Furious.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay, some of the new features are great- but many of them fail after little use. The drift becomes insane after only about a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller microphone doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build in microphone in the controller doesn’t work, I was sold a faulty controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Works great, decent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers, oem is the way to go. No stick drift issues. Pricing could be alot better though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was moving like you are playing but I wasn’t and I wasn’t even using it yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good controller. I like that its a gorgeous purple shade and is heavier than ps4 controllers. The one i dont like is it diesnt seem to hold battery very long but i can deal with it. I definitely recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Just not the same

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons sticking straight out of the box, doesn’t have the same feel as the controllers that came out of the box at release.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote April 11th and not even a month later the remote has stick drift. Beyond disappointed with this issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drift stick continues to plague this device, I have replaced it 3x's already for the same problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dual shock controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual shock sensation is amazing.....but the quality not soo much. Within 2 months, both trigger buttons have broke. It makes no sense at all. So be careful with the trigger buttons.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the cost does not reflect the quality. The joysticks are weak and easily broken.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with right stick camera stick drift. I couldn't return it and best buy told me i have to get in touch with sony...... i was asking to exchange too but they wouldn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a full review as it done not come with a charger to hook and play. For the price it should of come with charger. I will update my review when it can actually be used on the PC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Short life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controllers. But they die super quick. I bought this in January and it’s already unusable.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont play on my playstation very often,but this controller has developed such a bad stick drift on the left stick making it impossible to play any game.. Product seems nice at first, but the sticks are cheaply made.

    No, I would not recommend this to a friend