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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard this product highly for its sleek design, comfortable grip, and appealing color options. Users frequently praise the overall performance and satisfying haptic feedback, noting that it feels great during use. While the controller is generally well-received, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2241 Showing 44,801-44,820 of 47,098 reviews
  • Rated 2 out of 5 stars

    Stop working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the control and It is already having issue with the R2 button just stops working. Best Buy quality has really gone down in the past 3 years.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    PS5 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller worked good for about 4 month. Starting to get stick drift

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 controllrr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. But left stick usually breaks down after some months of use

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special, thing was eager to get stick drift and stop working though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good controoler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like to eat pepperoni pizza when I play my games, this controller is good for that because it is grease resistant. That is why i like it so mcuh it is a good cuntrooler

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Game product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and works great, when i wanted to purchase i was skeptical at first but my son was so happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst.. Controller has stick drift... Best buy has no record of serial numbers to send it off to Sony and won't assist me either.. So much for having a best buy credit card. They won't help me do anything but spend. May as well cut it up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt work for PS4 and a bit big for 12yr olds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son as he said would work with the PS4 as well. IT DOES NOT. He tried it out using a PC and remote play and he did say was "a bit big" for his hands. Hes 12 yrs old.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    A little too large

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dualsense comtroller haptics, but the chunkiness reminds me of the Xbox controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fix it Sony.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overtime the controller doesn’t work properly. This is the third controller I am buying writhing a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great design, wish they could figure out drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having a few problems with controller "drift", but I can't tell if it's a software thing or a physical controller thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of play station controllers I feel that they are not durable at all. This is my 4th controller since getting the ps5 in Nov ‘21

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look but it feels a bit cheap compare to the ps4 controller. Maybe it's just a preference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it at 5. But the battery don't seem to last long I just might got a lemon

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2nd broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller got drift just 30 days after purchase and its been my second controller in 60days

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Great for 2 weeks then after terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks got drift stick so now I need to get a new one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Gold mine for Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no secret these things get stick drift, but with the recent price increase it’s becoming inexcusable. I can’t even remember how many I’ve replaced since launch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tokyo drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for the upgraded one, the standard controllers develope stock drift to easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well as a Steam Deck controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use it as my Steam Deck controller and it works well enough. One gripe I have is that it’s difficult to charge properly. You’d think you can charge it through the Steam Deck, but nope. No idea why.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dualsense controller in the past 7 months. They're not as durable as the dualshock 4 controllers.

    I would recommend this to a friend