Customer Ratings & Reviews

Only lasted 1.5 months. The stick drifts, when I'm not touching it. Now it's not returnable. A waste of money.

This is an updated ps5 controller with an amazing color scheme. It's nothing different other than the colors. Being that from the new series of remotes, there are fewer chances of you getting the drift issue.

Had to purchase this less than a year after buying PS5 due to drifting issue. Hopefully this one is better

Like the controller but the left trigger broke on me after a couple months. Should be made better than that. Love the Dual Sense but this needs to be better.

This controller is good so far, I haven’t experienced controller drift yet thankfully.

Usual problem. Drift on both joysticks after 6 months or so.

Super disappointed! I purchased this controller 2 weeks ago today. There is a drag in the left joystick and it randomly runs already. Started within the 1st week of purchase. Dedicated PlayStation since 1998. They HAVE to step up the quality here though. Please, PlayStation. Extra shout out to Best Buy’s Total Tech protection plan!

It’s awesome but cheaply made. Had to return the controller I got with the console because of the R2 button after about a month of gameplay. Had to buy another meanwhile :/

Love the color. Wish Sony could fix the drift modes.

I like the ps5 controllers, and they offer some nice colors. But the thumb sticks drift after a bit of use. Sony is well aware of this but choose not to acknowledge it because they bank on the fact you'll buy a replacement.

I would give them a 5 stars if it wasn't for the shift issue on the analog stick. mine started doing it after only a year with minimal use.

I’m sure it’s a great controller but it doesn’t work for COD without downloading another app. We are keeping it because we are waiting for COD to be compatible with it.

Good, but you’d likely have to replace it every 3 months thank you, thank you, thank you.

These are the best and comfortable controllers ps5 has made. They add motion, touchpad, and sound controls all in this nice looking controller. It’s packed with way more features than the competition.

The controller was very good for a while but then it ended up needing a retool after almost a year.

Ps5 controller. A bit lame that it doesn’t come with its own charging cable, but that’s Sony’s fault, not Best Buy’s.

Best controller to ever be released. Actually shows an improvement in tech with controllers as opposed to many companys just adding more expensive ones for better features. The downside is battery life.

I have had to buy like 4 or 5 new controllers in almost two years.

I had been waiting to get a PS5 and when that day finally came, I could not resist purchasing the red controller. Looks way cooler in my opinion and I have had no issues! Looks great and works great!

This is the second PS five controller I had to buy since I got it in December 2020 both because the right analog stick drifts like and I am literally unable to play any games because of it. Why have I had my PS4 controller for eight years and never had this problem but now have had two ($70!!!!)controllers in one year? Loyal customers should not have to pay for this