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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47129 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and reliable overall performance. Users also appreciate the comfortable feel and grip of the controller, noting that the haptic feedback and battery life enhance the gaming experience. However, some users have expressed concerns regarding stick drift and the relatively high price point of the device. Additionally, a small number of customers have noted issues with button responsiveness and the overall weight and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2253 Showing 45,041-45,060 of 47,111 reviews
  • Rated 3 out of 5 stars

    Grey Camo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but the battery doesn't last long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this is why Best buy is dying I don't know I will never buy another thing for Best buy as long as I live it's absolutely ridiculous I bought this remote when I opened it for my kids birthday 2 weeks later it did not work The x and the PlayStation button were mixed up apparently it was too late to return it and they will not fix it They will not help me one bit They will do nothing to make it easier on me so I just threw $60 and then trash like they did not care I've never been so upset with a company in my entire life

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s great but durability is a big question have bought several over the years due to joystick drifting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Employees dont really want to work and help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was very inconvenient and annoying towards two weeks into the purchase of the item. to start off employer claimed and promised that i could not do a trade in value told me to try doing it my self online and that he doubts i would be able to do it. i went outside of the store and did everything online and set it for pick up along with the trade in value. seems like the employers don't even know their own companies rules and policy. two weeks into the purchase the controller started acting up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purp ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH BATTERY LASTED LONGER and would not with two hours after recharge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller broke fast I bout 2 is less than 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine control over priced a bit. But it’s reliable and works without windsurfing so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrendous. My original white controller lasts twice as long as this thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works great but get the warranty!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with the PS5 is the controllers only last 6 months at best before they get stick drift. Buy the geek squad warranty so you can swap out with a new controller everytime this happens.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems the joysticks fail quicker than the whitepad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems the joysticks fail quicker than the whitepad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Disappointed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No portion for zero stars… this controller just like the two previous ones I’ve bought are broken. The drift to a point where I can’t play and buttons don’t work properly. How do I go about getting these three controllers fixed???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Th Best Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller may not give you an advantage in gaming but will deliver you an experience you didnt know you could have from a controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but very disappointed the left stick wanders already after 3 months of minimal usage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be much better. I suspect that it will be the first improvement PS does on the system.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Ho hum - it’s red.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s red! That’s about it. Nothing about this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its s Duslsense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conttoller eith lits of great features. Hoping more developers utilize the features but at leat they are there to experiment with!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Lessons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it opened box. Controller drifts on certain games. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this controller! This controller is not just good just for your ps5 but for multiple bluetooth devices like my ipad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sub-par controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this controller for a month and it feels like it falling aprt fromt the inside. It makes a bunch of clicking noises after i push the start button which doesnt sound normal. And the left joy stick has bee feeling rough. Its brandnew and i might have to buy another one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Find another option

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second controller i bought out 4, very bad quality sony, the buttons and triggers are already messing up and being honest im not a very heavy gamer anymore neither do i give bad treatment to my controllers and consoles but really try to find a better option

    No, I would not recommend this to a friend