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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47132 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and reliable overall performance. Users also appreciate the comfortable feel and grip of the controller, noting that the haptic feedback and battery life enhance the gaming experience. However, some users have expressed concerns regarding stick drift and the relatively high price point of the device. Additionally, a small number of customers have noted issues with button responsiveness and the overall weight and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2258 Showing 45,141-45,160 of 47,113 reviews
  • Rated 3 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated 3 because Bestbuy does not have controller in stock like other stores.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller was worn out and missed button pushes were causing frustration. New controller is awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do get black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the black, it wears out way to quick. Ive replaced 3 and theyll only replace with same color, even if others are cheaper, never had as many problems with any other color.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will like to grade it but I still don’t have a Ps5 I’m waiting till it’s available

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Triggers break easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller features are cool. But about 50 hours of gameplay the R2 trigger broke.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It showed up a little late, but it looks like it will work if my ps5 shows up on time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Return Policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst quality controller. After only owning the original controller, it broke down within 2 months of purchase. My son was so DEVASTATED as this was a big purchase he was saving up for. We finally broke down and bought another controller which after only 18 days had a glitch and Best Buy would not exchange because it was past the 15 DAYS! This is just unacceptable and money down the tube. I thought Best Buy had much better Customer Service but obviously not. They have lost me as a customer!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottoms stuck so I have to return it and they were helpful when I return the item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant seem to get enough of these controls and for the price you cant go wrong. since they are on sale now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson was so excited to get this!! He had to text all of his friends and let them know what he got.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not come with charging cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a cord for charging therefore had to by a USB c cord seperate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and my daughter started to have problems with disc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stop working 2 days after i got. It. Lost recipient

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little pricey but it works great.it could use a longer charge life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working. Can’t read the serial number for warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool for collection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im collecting all the controllers and needed this one last, its more magenta than eed but still looks nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drifting.. and I ain't even racing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Playstation user since the PS2. Now both of my controllers (the one that came with the PS5 and the one I bought separately) are having Drifting problems. I would ignore it if it didn't affect my gameplay, but this is getting frustrating! Just made a complaint to Sony. If they don't take care of it, I guess I will have to join the lawsuit against them for the controllers. I am not happy paying $10-$20 more for a controller that works worse than the PS4 ones I have. Disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, the only thing that the battery is not have long time but its a playstation problem, not you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's the 9nly controller you can buy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the points of the controller battery life is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller from the original one that came with the PS5. Works great and very responsive.

    I would recommend this to a friend