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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47132 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and reliable overall performance. Users also appreciate the comfortable feel and grip of the controller, noting that the haptic feedback and battery life enhance the gaming experience. However, some users have expressed concerns regarding stick drift and the relatively high price point of the device. Additionally, a small number of customers have noted issues with button responsiveness and the overall weight and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2262 Showing 45,221-45,240 of 47,121 reviews
  • Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product purchased to replace my original controller that I wore the analog stick out on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd controller Ive had to go through within a yr for charging issues. It will not stay charged for more than an hr or two without even using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love PlayStation. Have owned every console Sony has made. Now it’s just a colored controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Left stick malfunction

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten the protection plan, almost a year Later and the left stick pulls to the left constantly making game play impossible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need more colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always needs an extra controller but I wish they had colors

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    red?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to but definitely not red.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller charge doesn’t last long. Sony needs to work on these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it games our daughter ordered are 1 player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got it because i have the black ps5 skin. Had to have the "all black everything" setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to buy a warranty. Its worth having...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing trigger response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most accurate controller yet. I caught it on a black friday sale and i am not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get one of these because you are gonna want to play it with a friend for sure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Color and Bad Shape

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shipped the wrong color and it wasn't in a good shape.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Santa hasn't come yet :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say. It's a Christmas gift and it's not Christmas yet. Santa hasn't come yet :-)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what is it with the Black controllers that they always mess up within 1 month ive had 2 and they both have messed up i dont know if its a software issues or what but i also have the original white one and no issues whatsoever i dont recommend the black one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 control - awesome look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking duel sense! Works great for ps5 and my kid has been using for his pc as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks fast does not last like the ps4 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wait for original ps5 accessories to go on sale to buy. Can't beat $50 for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have to do a firmware update to the controller but otherwise it was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the best deals on everything. Got this controller for a great price!

    I would recommend this to a friend