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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47133 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and reliable overall performance. Users also appreciate the comfortable feel and grip of the controller, noting that the haptic feedback and battery life enhance the gaming experience. However, some users have expressed concerns regarding stick drift and the relatively high price point of the device. Additionally, a small number of customers have noted issues with button responsiveness and the overall weight and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2283 Showing 45,641-45,660 of 47,122 reviews
  • Rated 2 out of 5 stars

    Drifts

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nasty drift after a few months of play. And analogs can't be easily replaced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift is ridiculous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the controller and it’s already starting to have stick drift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller stopped working within a month. I have gotten other colors and they have been fine. But the purple one needs work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tigger is already messed up only used it twice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what the issue is with the PS controllers ? Have had to exchange and purchase again and again ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick drift within months…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad that Sony next gen controllers are so bad and there is nothing we can do about it. This controller gave out on me so quickly with moderate use. Thankfully, I have an older one that works fine. Really frustrating. Recommend only because there are no other options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great control poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feels great but I’ve had so many problems with these controls. They start drifting after a short time. I’ve had to change 3 so far for left joystick drifting and for connection issues

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send for repairs less than a month after buying for stick drift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick drift after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it two months and it has stick drift already. These controllers are trash.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Joystick drift right away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a drift right out of the box. Not sure why but right when I opened it it has awful drift

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Playstation 5's technological trump card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this controller fairly heavily over the past few days, and it's pretty easily the best controller I've ever used. Even not counting the proprietary technologies like adaptive triggers and haptic feedback, it fits cleanly into my hands and the texturing makes it the least slippery controller I've ever had the fortune to hold. The haptic feedback, though, is truly amazing. It is much more precise than I thought would have been possible, to the point that the tactile information it gives you can actually be important to gameplay. You can, with your hands alone, feel the friction level of a surface you're walking on, tell what direction an impact came from, or even feel when you've hit the height of a jump. The adaptive triggers blend seamlessly with this system, making it extremely immersive. The triggers can be surprisingly forceful, especially when kicking back against your finger to depict recoil or when slowing your trigger pull so that it's easier to input partial swings of the trigger for actions where a full swing accomplishes something different from a partial one. the built-in speaker has unusually good clarity for its size, though I haven't found a good chance to test the built-in mic. As for the battery, during normal use, I saw the charge level drop to 75% after about six hours, so it shouldn't be an issue if you are charging them regularly.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Buttons Didn’t Work , stick Drift In a week Controller no good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect controller for only 400+ hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool remote, but only after 400 plus hours of play time, mines started to give trouble as well. Be cautious buying this remote because the analog sticks are not as sturdy as the Ps4 controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a problem with the product so far. But the delivery gave me headache as my order almost lost

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controllers but I feel Sony should include a charging cable with the controller. Luckily I had a USB-A to USB-C cable stashed away.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Two red controllers, confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two red controllers without names on the boxes, very easy to buy the one you dont want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the battery lasts shorter than a discord mod and a fleshlight with a picture of a furry in thigh high stockings on I thought it was supposed to be refurbished

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More "Magenta" than RED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that maybe the color would look different in person than online, but I (personally) just don't see RED at all. This is still very pink to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy used unless you want issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this used in the "excellent condition" option, and what I revived was a controller with a sticky square button and neither of the analog sticks having grips on them. I would expect something like this on the fair or usable condition and not the excellent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New listing may be refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new controller and after opening the box it was a used one that was re packaged. The white on the back had black stains and the controller clearly had wear on it.

    I would recommend this to a friend