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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47134 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and reliable overall performance. Users also appreciate the comfortable feel and grip of the controller, noting that the haptic feedback and battery life enhance the gaming experience. However, some users have expressed concerns regarding stick drift and the relatively high price point of the device. Additionally, a small number of customers have noted issues with button responsiveness and the overall weight and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2284 Showing 45,661-45,680 of 47,115 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dnt buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift in two months SMH!!.!.!.!.!.!.!.!.!.!.!.!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Controller Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after 30 day mark, even being a brand new model, controller drift. I guess you roll the dice with all PS5 controllers, new or used.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had issues with this remote from the first day! Not sure if open box made a difference

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not in excellent condition at all from ope box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was awfully dirty and had a lot of scratch marks. They put this as excellent condition in open box. This was not excellent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    stick drift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    automatic stick drift * i dont not recommend* get a different color

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Drifts and doesn’t keep a charge. I purchased this fee months and played it rarely

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Durability issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ps5 controller these things are made so flimsy makes me wonder if they did it on purpose in order to create a constant demand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ruins gaming experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are trash. They are way too expensive to keep getting "drift" on either trigger stick. I've had two fail.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Drifting controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller drift i just let the controller keep drifting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Drifting controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller worked for less than a year, really upset about it. It does something called drift,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total tech membership is a ripoff

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller started dragging to the left. I have the total tech membership. I did buy it on Black Friday sale. They refuse to exchange it for a different color because they don't make this one anymore. So I had to pay full price for the exchange minus what I paid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to pair with my Steam Deck when docked. Works fairly well, have to re-pair on occasion and I wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used controller was filthy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box for in store pick up. It was in a ripped up and smashed box. It was dusty and covered in fingerprints with the dirt from the previous users hand in the creases. Best Buy didn’t bother to wipe this down. It had very minor cosmetic scratches. But other than that it works perfectly fine but for nearly the same price as a new controller this isn’t acceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It supposed to be in excellent condition I received open box with very used controller with scratches and dirty

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Good at Drifting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked for a month and now drifts. Updating the controller doesn’t help.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Left Stick Drifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller, stick drifting after a few weeks. Have to return for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got stuck drift on the first drop in less than a week of using it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller my son loves it but I think it’s kind of pricey and I was able to find a cheaper somewhere else

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    I got stick drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got stick drift on my 5th day of using it……………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift hit after only 3 weeks. Completely unusable now for anything.

    No, I would not recommend this to a friend