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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and reliable overall performance. Users also appreciate the comfortable feel and grip of the controller, noting that the haptic feedback and battery life enhance the gaming experience. However, some users have expressed concerns regarding stick drift and the relatively high price point of the device. Additionally, a small number of customers have noted issues with button responsiveness and the overall weight and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2288 Showing 45,741-45,760 of 47,116 reviews
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box to save $10. Dog gone it the used controller was broken. That’s why the person who had it before me returned it. Best Buy “employees “ didn’t even check the merchandise they were trying to resell. Dropped the ball on that one. Luckily I’m a decent guy. Or else you would’ve lost a customer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Button sticking after one day of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a day and the X button is already sticking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need for Speed: Thumbstick Drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers would be so much better if Sony didn’t use the cheapest thumb sticks they could. Good luck not drifting after a few uses.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working in a month they don’t last They need upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not feeling it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller trigger doesn’t work for left and right. Called song to get a replacement and they said I have to pay for shipping and they’re not liable for anything that happens further to an already defective controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ps5 controller purchase aside from the third which came with the ps5 when I bought it. They all become defective within a month and then I can’t return them because of the 15 day return policy.Ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick broke within 12 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when my PS3 remote lasted as long as the console. They just dont make remotes like they use to. This remote broke within 12 months. Not pleased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty triggers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and returned and exchanged 3 times! The right trigger button was faulty out of the box!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks cool. Not versatile..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for the ps5. But I purchased hoping it would work on the PS4 which it does not. Why does this not work for the PS4 Sony. WHY?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my significant other and he informed me that it is already not working and had to buy a replacement. He was having issues with it after the first month and it seemed to not be in the right condition. Not sure if I received a faulty product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no charge?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it didn't hold a charge and always low battery

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller is great inviosuky but returned due to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some scratches on the touchpad, silver looking scratches.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my controller for 8 months, and I am already experiencing stick drift! This is just unacceptable for an $80 controller!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has stick drift and I purchased this a month ago.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bad Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in less than 2 months, expensive remote to go out so quickly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Drifting really bad...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller drifts... PlayStation needs to fix this problem....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick stopped working after just purchasing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out the controller after purchasing it and it looked great. However, the left joystick suddenly stopped working :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well. It is just like the controller that comes with the PS5, but in black

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Suck ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two months with this controller, and now I have some issues this is horrible controls

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller already has drift stick after only 1 month of use

    No, I would not recommend this to a friend