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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46560 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 46,560 reviews
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, great design, feedback from the controller is great too

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color if this controller! Works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in great condition, the buttons are smooth plus I love the color of the controller , I feel like the quality at Best Buy are better than any other place & I will be plan on buying me another controller soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite hand controller to date. The adaptive triggers (when they can be used) push back when you pull them in, making the resistance harder. This is a super cool and new feature that adds a new dimension to certain game controls. The controller fits comfortably in my hands, the haptic feedback and vibrations are great, it feels solid and durable, and the analog sticks are very smooth. I love this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done, Sony! Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done an amazing job with this controller. It feels sturdier than its predecessors, it's more comfortable to hold, the joysticks feel more solid, and the buttons feel snug in the shell. Even things that I initially thought would be gimmicky, like the grip texture being tiny squares, xs, os, & triangles, and the triggers being adjustably resistant, really work out to the controller's benefit. I can't wait for this to come in different colors, though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last longer with no stick drift then the base controller the p5 comes with if you don’t rage of course

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Super cool color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite controllers of all time! Mainly because of the color, haven’t seen these anywhere else except Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 Black remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great button sensetivity. Color is a great matte black. Love the lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the purple controller looks so much better in real life compared to the photos. It’s like a galaxy purple and it’s so much fun to play with. A great, quality controller all around. Used it many times already and there are no issues but you can expect that with this console! They’re great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller awesome color and great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Feel, Nice color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love a 2 tone controller. Also didn't expect it to have a different feel compared to other styles. This one has a sleek glossy feel. Good for casual solo gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this control to have a nice color and design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller 10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely loved this purchase. Everything from the color, to the crispy buttons, to the presentation. Not only the controller was fire, but the service that Best Buy offered was 10/10. Excellent. Thank you for everything you guys do! <3

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color for a controller. Still is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Comfortable fit for my hands. Not too bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of work has been put into making this a great controller to game with. I find it to be more comfortable to use and unlike its predecessor, it doesn't have a huge light on it that drains its battery. The price is high, I bought two controllers one open box and one brand new. From my experience, the open box is no different than a new controller. So, I would recommend checking out the open box controllers because it's far cheaper than brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect color for collection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and holding up well with no drift issues

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the color is better in person than the picture

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice design for any play station fanatic. GREAT COLOR

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    pull the lever cronk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    40k itty bitty bumps that turned out to be playstation button symbols... haptic feedback is like warm apple pie if ya know what i mean. and this stick drift controversy? ive had zero issues with two remotes... something tells me these no lifers playing 26 hours of call of duty per day still havent learned their lesson about slamming their joysticks back and forth, or about clearing their internet history.... feels good man,.... feels real good

    I would recommend this to a friend