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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46581 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 46,581 reviews
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good and like the color. Replace my older white controller due stiffness on stick

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves his new controller! Vibrant color and it works much better than the regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to do extreme games good to the hand good for kids young

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most comfortable controllers I’ve ever held a little on the heavy side but it’s a matter of preference

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great for any age

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased the Sony - PlayStation 5 - DualSense Wireless Controller - Midnight Black for my 4 year old grandson. He now has his own personal Controller to enjoy playing his favorite games when he wants to. Easy to hold in his hands and easy for him to use.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Not just new color, updated hardware as well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll just state what really sets this controller apart from the original Dualsense other than the obvious color difference (although the color looks fantastic) Anyhow, Sony redesigned the Dualsense to mitigate trigger failure and stick drift. The new colored controllers are currently the only way to ensure you’re getting the updated design while it’s still in the box. The only other way to know if the original white, black, or red controllers are sporting the updated hardware is via the FCC ID on the underside of the controller, as the old design ends with the number 1, the updated version ends with the latter A.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color is best color they ever could had done

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to handle and good grip, the fact of the blue color is a plus since is my favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great no problems with stick drift or anything like that I’d recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Take it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my controler and battery very strong i played the whole day still have charge

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to give, color matches PlayStation very well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Dual Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller with unique design. The black color is in perfect harmony with the lights. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station 5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra controller bought with gaming system so we can play games together

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color and works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and love the color , old one was broke but this was great replacment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Pearly White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best white controller I’ve ever owned, hard to keep clean especially the white rubber on the thumb sticks but it’s definitely a looker, the pearly white look is even bette run person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller Purple color is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for Money buying this PS5 controller during the Black Friday deal! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, great movement, great sound from speaker. Love the color. This is our fourth controller and it’s the best one yet

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the design feels like a natural evolution from the design of the PS4 controller and the color in this one just pops!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Midnight Black DualSense Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Midnight black controller added an element of stealth. this controller looks so cool. typical Sony quality. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful, Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful controller, but I didnt realize it was a hard glossy plastic which to me personally was a bit of a detractor over the more matte colors.

    I would recommend this to a friend