Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 48825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 48,828 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my little brother for Christmas. He absolutely loved it, and the color was exactly like the picture. Extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got open box controller and no issues best way to be on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy purchase. Works well. Hopefully it doesn't get stick drift. I was able to save some money with an open box purchase. Controllers shouldn't be ridiculously priced.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works great, i like all black design on it

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good, but they don’t last!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great. This controller feels good in my hands. The only thing I don’t like is the plastic build. This is my 6th dualsense in 3 years and everyone of my previous ones eventually developed joystick drift. I’m not sure if I’m just to hard on the joysticks, but this never happened with any of my PS4 controllers. I added the insurance plan for this one just in case. I’m tired of damaged $75 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it looks and feels. Solid pick for the color couldnt ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    A must have as a second controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought playstation I had to get a separate controller. The battery life is great and the controller feels great in my hands. I love the black look also ! I will continue to buy a original controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Design

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire design, sleek and hard to find in the dark. But feels good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Like it should

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color, works well. Has a great feel in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely stunning color works awesome great price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to use, love the color. Enjoy using when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Same Contoller, Great Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Duelsense you know and maybe love. Personally, I like the design a lot. Have grown quite accustomed to the heftier size. For this review specifically however I must say that the purple is quite nice! It’s certainly on the darker end, but considering I moved from a Black one to the Purple, it does the job. (Would love a pastel one, though!) If buying due to a messed up controller, you can be sure that you’re getting a new one when buying the Purple. The first run of controllers had more common problems.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Great value for the money and really neat design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wanted a new controller and needed one it's just stopped recording we found this online bought it works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 4 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels amazing in hand. The adaptive triggers and haptic feedback truly enhance immersion in gameplay. Battery life is decent, and the build quality is top-notch. It’s a major upgrade from the previous generation

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife will a new controller and the color. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy playstation 5 controller and unique color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The price is reasonable. I really enjoyed the customer service at Gardner location. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent controller

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feel of the controller ended up buying a chroma indigo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller I would recommend for people to buy it

    I would recommend this to a friend