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Customer Ratings & Reviews

$72.99

Customer reviews

Rating 4.8 out of 5 stars with 48534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 48,542 reviews
  • Rated 1 out of 5 stars

    Feels like a $70 yearly Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly one year after light use, right after the warranty expired, the stick drift started. This controller is adult owned, treated carefully, and only used casually every couple of weeks. It honestly feels like it’s programmed to fail the moment coverage ends. I still have PlayStation 4 controllers that work perfectly, so this is clearly a quality issue, not wear and tear. This is a terrible product, and it’s frustrating that Sony is fully aware of the problem but chooses not to fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my black plates, my only issue is that the controller's battery drains fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box but it was brand new. No damage at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Highly recommended and a must have item if you want to play on PS5 with someone else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Doesn’t come with charger cord though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have extra controller if u play more then 8hr

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing color combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color camo! Love every bit of it. My fav of my controller collection so far. Make sure you get insurance just in case the analogs drift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular controller , just newer model that's all .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and condition as well as good packaging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when thier good but after some use becomes easily damaged to quickly very flimsy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Feel, Overall performance

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ 5/5 — Great Controller… Just Not Rage-P

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It’s the PS5 DualSense controller—we all know the quality, comfort, and amazing haptic feedback this thing delivers. I picked up the black version from Best Buy, and as always, the service, reliability, and peace of mind with their warranty are top-notch. Now… real talk. I was playing, things got heated, I lost, and let’s just say my old controller took flight. Unfortunately, it didn’t survive the landing. So yeah—I had to get a replacement. If you’re in need of a second controller (or, like me, destroyed yours in a fit of gamer rage), this is the one to get. It feels great in your hands, the triggers are super responsive, the battery lasts a good amount of time, and it just looks sleek in black. Just remember—while it’s built tough, it’s not “rage-proof.” 10/10 would buy again (and probably will… if I lose again).

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Stick drift fixed !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this controller it lasted for over a year until a slight stick drift ! Best Buy did their thing and got me back right !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    R2 not working properly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it too much since I bought another controller with this one and when I try to used it R2 was not working properly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slight improvement from previous controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more comfortable than the Dualshock controllers. Battery life not so great however.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this control feels in my hands. This is, in my opinion, the best controller out there as far as overall feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver it work as usual, came in clutch when i needed one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color Perspective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, PlayStation knocks it out of the park when it comes to their hardware. This controller is very sturdy. However, the colors of this model in particular do tend to shift in different lightings. Sometimes it looks more magenta at night and in the daytime it looks more maroon to me. With that said, this color in particular may be difficult for some to enjoy. I know most people go for the black model, and I did try both to in case I didnt like the red model. So it’s a hit or miss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game interaction and smooth control. I bought it on sale for $49 so good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep the game going!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the PS5 for a additional controller. Keep the game going!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 stylish colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controllers are always great quality. And when I saw it was on sale I knew I had to pick up a stylish new color

    I would recommend this to a friend