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Customer Ratings & Reviews

$72.99

Customer reviews

Rating 4.8 out of 5 stars with 48634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 48,635 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy trumbull

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I placed an online order and it was ready within 30 minutes. Got to the store and was out in 3 minutes.. fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box, great deal, highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our PS5 controller from Best Buy open box to save a few dollars. This one did not come in the original box but it did include the manual and it does look and work perfect. We've already gamed at least 50hrs without any trouble. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously lost my PS5 controllers. And I assume that this one right here was an out of the box PS five controller that was exactly like the ones that came with it. I’m not sure that it is. And there are much better controllers out there, but at a much higher price too. As this is the cheapest PS5 controller out there. I would still rated a five out of five it gets a job done it works great. It’s rechargeable. Can’t go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color and works well; purchased it for his birthday

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dual Shocking: Perfect for My Ally, Sword, and PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DualSense controller in gray camo is a total win! It’s super comfortable and works perfectly with my PS5, MSI Sword, and ROG Ally. I’ve been using it to play Call of Duty, Diablo 3, and Grand Theft Auto, and it handles like a champ every time. The design looks awesome, and the performance is flawless. If you need a versatile controller that stands out, this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    PS5 comtrollrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color abd the feel of thr controller. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome, controller works great. would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    really cool color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really neat shiny color. Kids loved. works as expceted

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pretty green color, works great, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was attracted to it for its beautiful purple-blue color. I've been using it for months with heavy gaming, and it's very responsive and feels comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Performance & Smart Design!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a few weeks now, and I’m genuinely impressed. The build quality feels premium, and it performs exactly as advertised. Setup was quick and easy, and the user interface is intuitive and sleek. What stands out most is how efficient and reliable it is during everyday use. The customer support team was also responsive and helpful when I had a quick question. It’s clear the creators put a lot of thought into both form and function. I’d definitely recommend this to anyone looking for [insert use or purpose—e.g., a dependable kitchen gadget, powerful gaming controller, etc.]. Pros: • Easy to use • Great performance • Stylish design • Excellent support Cons: • None so far!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service! It works perfectly fine no problem. Great color.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller! I have never been a big playstation fan. I bought the ps4 a couple years ago and thought it was alright. But once i bought the ps5 i was in love. The way the controller felt was amazing. Its wothout a doubt the best controller on the market at this momment.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the DualSense!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd DualSense to have one for my wife, myself (red) & my son (packed in white). Sony's controllers have all felt more natural to me than Microsoft's (altho, I still use those for XB1 & PC/VR gaming,) but there's little doubt that the DualSense has outright set the standard of offical controllers this gen. Strong, sturdy, touch pad, and of course, the amazing haptic feedback (altho, it really needs to be used more by devs. When it IS used, it just adds immersion to a game). Do wish the purple here was ever so slightly brighter, but still another gorgeous color to add for our family's controller bank. Other than that, not much to say except I'm writing this review because of a reminder from Best Buy that I'd be entered for a $400 gift card drawing! LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been great. It holds the battery change well, the buttons are responsive and connection to the PS5 console is great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color set and better feeling while playing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Perfect gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for the husband. Cool color combination!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Original!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the New Color , but I really Love the fact that there is zero stick drift with this newer version of the Dualsense Controller as Sony has fixed the issues they were having with Stickdrift with their earlier version dualsense controllers but I’ve put over 200 hrs on this controller since I bought it and it still feels and reacts like new ,Thanks Sony and Thanks Best Buy for carrying great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, Responsive, and Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller is perfect! The buttons are super responsive, the triggers feel smooth, and the overall grip is comfortable for long gaming sessions. The battery lasts surprisingly long, and the connectivity is flawless — no lag at all. It feels durable and high quality, just like you’d expect. Definitely a must-have replacement or extra controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color looks great and the controller works amazing

    I would recommend this to a friend