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Customer Ratings & Reviews

$72.99

Customer reviews

Rating 4.8 out of 5 stars with 48638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 48,638 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    My favorite PC controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller exclusively on PC because it works seamlessly with Steam games and the gyro works great with emulators with hardly any additional setup. The feel in the hand is excellent and I actually prefer the symmetrical sticks as opposed to the offset sticks on Xbox controllers. Latency on PC over Bluetooth is also the best of any controller on PC. My only gripes are that the battery lasts about 6 hours at the most, and the vibrations aren’t as strong as an Xbox controller over Bluetooth. I don’t really use the Dual Sense haptics so I can’t comment on that. Otherwise I absolutely love this controller! And I’ve had no problems with stick drift almost a year and a half after purchasing, and I’ve put hundreds of hours on these sticks lol

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 color

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color and it works amazing. I use this one everyday

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, nice color and feel very good in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design and color of the remlte stands out. Feels good in my hands while im playing real comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best Controller on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I love the feel, the timing and just overall the controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and coating feels good in the hand. Comfortable and high quality. Glad i picked it up

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it in the mail faster than expected. It works great and the color is perfect. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Not your standard color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a great camo design. If you have a PS5 and want something or tired of a controller that's just a solid then this controller is for you

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good color. Same controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and good controller. It is a PS5 but can be used on PC and PS4

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is absolutely perfect. It's designed with such precision and attention to detail. The adaptive triggers provide a whole new level of immersion, allowing you to feel the tension and resistance in your games. And don't even get me started on the haptic feedback! It's like you can feel every little vibration and sensation, making the gameplay so much more engaging. Plus, the sleek and ergonomic design makes it comfortable to hold for long gaming sessions. The PS5 controller truly enhances the gaming experience and takes it to a whole new level of awesomeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controllers, Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers—they’re amazing and feel great while gaming. Just make sure to buy the warranty, because after a certain amount of use they do start to drift. I’ve had to replace them every one to two years, depending on how much I game. Overall, still a solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Same ole

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cool color, but it’s nothing special. It works the same as the original. I just hope it lasts longer than the other two I had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with his controller! I’m so thankful I purchased the total care protection. Best Buy traded out the controller with no questions asked. I love doing business with Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!! The color is so pretty!! It works great no complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the Color and feels pretty good when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Truth!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly, definitely will be back to get different colors I never knew that ps5 made so many different colors. Side note* The manger needs to relax let me shop and think not crowd me I get that you guys have a best buy card we can apply for but pressuring me to buy and save is not the way to go! You bring those promotions up at check out not on the sales floor. Rookie move, I expect a sales person to make this mistake not a Manager.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but questionable overall value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualsense is a very nice controller, the ergonomics and overall feel of the controller is overall nicer than the Dualshock 4. The buttons, sticks, size, and everything feels great and the battery life is a bit longer than the DS4 despite the haptics. The haptics also feel great and can add a lot of immersion depending on how the game uses it. When it's used well it's really cool, when it's not it dosen't really add much and can just make your fingers tired. Though the intensity of the haptics can be toned up or down, which is really nice. Ive been using the controller from this purchase for about 3 months. Overall, it's great but the jury's still out for me on the overall quality of the make. I had to get this controller as a replacement for the controller that came with my PS5 which only lasted 9 months before unplayable stick drift hit the right stick, this did happen during a storm that fried the charging cord (despite surge protection) so I think it's something that was caused by a power surge but there's still a chance this was a coincidence and stick drift may be an issue for this new controller. Hopefully not. I'm pretty caring of my controllers, In my 23 years of gaming, I've only had stick drift in 3 controllers. One of these three being the previously mentioned dualsense. So hopefully this dualsense lasts, but it remains to be seen if this is built better than the dualshock 4 in terms of longevity. That uncertainty is the only thing keeping it from 5 stars, as well as, the price. While it is a good controller, it is a bit expensive. Especially if the anolog stick drift wasnt caused by the storm and this controller ends up having stick drift. If the latter is the case than it is certainly not worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Easy to use! Incredibly durable. I use it every day and I’ve had it for over a year and still works like brand new. Highly recommend. Not to mention the sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works Perfect and Love The Black Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works and functions perfectly and I love the old school, black look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent durability, handles well after toddler use! wish it was a tad smaller but great controller with cool features

    I would recommend this to a friend