Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $72.99

Customer reviews

Rating 4.8 out of 5 stars with 10931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 10,931 reviews
  • Rated 5 out of 5 stars

    Fantastic open-box item.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I loved this open-box controller from BestBuy. Basically new, with no blemishes/ marks, etc. The only thing I could ask for more was a longer return period/ more info on warranty, and ofc, only joking here, but it being free.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Works well and pretty color

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and a lovely color. Not much else that you can say.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote my son has most colors. They do last, wish they were cheaper though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy all my controllers from Best buy excellent service controllers are awesome store is always stocked and has them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, I used the have the camo version for the PS4 and it was always my go to when I play.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller for PC Gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasing red color, light a light cherry more than a deep red. Use mainly for PC gaming and easily connects to Windows and Steam. Vibrations are active, however adaptive triggers are not (but that is to be expected on PC vs PS5 use).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons seem to enjoy their new controllers so it is a hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buy having everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Really nice in person

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and quality. My favorite out of all released designs so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my boyfriend's PS5 and he loves it. He said it took him a little bit to get use to it because he was use to the PS4 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last controller took 2 years to get bad drift so needed a new one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the color. Having no issues at all. Feels good in my hands and very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Great Controller, Needs More Charge Capacity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ergonomically, it fits right in my hand...I just wish the charge capacity were larger/longer. Cheers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this dualsense, it looks great although it doesn't match the original color of the console.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cosmic red

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off we love the dualsense controllers. What an amazing experience on PS5. Secondly, the cosmic red is a great color. The pics don’t quite do it justice, but it is definitely the controller everyone in the house reaches for first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Easy to pair with the PS5. Good grip and play. Allowed the family to play together on games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 Controller refresh

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drift is still not fixed in the controllers but they last a good amount of time . Get that geek squad protection . Just in case :)

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is really cool was easy to set up w ps5 no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best controller color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color changed my life. I was seeing black and white and once I started using this controller, it changed my life. I was able to see colors finally

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, darker camo than ps4 camo. Easy to keep clean and doesnt smudge or get dirty anyway. As with other dualshock the adaptive triggers is super immersive for sony games

    I would recommend this to a friend