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Customer Ratings & Reviews

$72.99

Customer reviews

Rating 4.8 out of 5 stars with 48696 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 48,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome My boys love this ………..!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Green Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite controller in my collection now. Solid performance and it looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Very nice controller overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came sooner than expected to start off with. Love the new red color, its going to be my resident evil controller once inget skins for it. Especially love it was on sale, thank you best buy having really great deal and quality products!!! Definitely have a customer for life!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says on the box. Holds charge, feels good in the hand, pushes buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item! Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! Love It! Recommend it to everyone to enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every iteration of Xbox, Playstation and Nintendo controllers since the 360/ps3/Wii generation and this is by far and away my favorite. This feels great in your hands, although it might be a little big for some younger people. I am very glad they made the switch to USB-C for charging. While I have to admit some of the features are very niche and most likely will not be fully utilized when they are it feels amazing. In summation this controller feels amazing and is a great showcase of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Best Buy did it again! Because the 2 years guarantee! Man!!! I got a brand new ps5 controller, this one feels very nice, easy to handle, I love the color. Fact!! If you need. Ps5 controller just buy it at Best Buy, buy the guarantee and thank me later! Believe me! Is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great color and looks amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller functions as expected but the color and detail is pretty awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenage son per his color request. He loved the fact that it changes color depending on the lightening.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product, exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I expected from PlayStation. Online ordering was simple and pickup was exceptionally easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. No issues at all. Good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insane durability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller! I’ve dropped it so many times, on wood, concrete and hard floors and it still manages to work just as good with no drifting from either right or left buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the its a great controller. No drift since the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Lovely but stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid controller and lovely color! The thing is, the only problem with PlayStation controllers is the stick drift. Other than that, the haptic feedback is crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well…. Grandson selected and really enjoys playing with this. Works very well with the PS5. He enjoys playing with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller in every aspect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new king of controllers. Wow what a leap in tech. Get ready to not naturally ignore rumble anymore. This haptic stuff is amazing when used right. The controller weight is so nice and hefty. It feels so much more premium than any other past sony controller. I do hate that it doesn't have rear paddles or something. That is a big oversight now that I have to drop my ps4 controller with the sony made rear button accessory. Hopefully they will release a Dual sense version sooner than later.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Very good change from PS4 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing this to an Xbox controller, I love Playstation's design and feel over it. It's quiet, soft in your hands and the buttons feel good when you press them. The changing tension of the triggers adds a nice feeling to gameplay. The speaker still surprises me randomly, that sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prettiest controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so pretty I bought in store and I’ve had so issues so far. I would totally purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking controller and it feels good definitely an upgrade from previous generation controller fingers crossed on durability

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has held up pretty well so far! The battery lasts longer and no stick drift.

    I would recommend this to a friend