Customer Ratings & Reviews

So I’m on my second remote controller already but I love the way the new remote feels in your hands, the haptic feedback seems to malfunction quite often, but if it’s working correctly then the experience is so far the best I’ve had with any system. I spoke to a BESTBUY worker and he mentioned he’s on his 4th controller already! With the price being more than the PS4, I’d definitely recommend getting geek squad warranty on all controllers.

Playstation controllers are very awesome, too bad that the ones I have always purchased don't last long because I keep dropping them

Kids love and i didn't have to replace it after a year

Works as expected with Manufacturers design. Easily connects to system to start playing.

Price is crazy but that's obviously not best buys fault. Anyway controller had been working great and love tbd colorq.

I often have to purchase this item it’s not made durable

Ultimately, while the PS5 DualSense is the more impressive controller out of the gate, this could all change once we've gotten our hands on these controllers and seen if developers leverage the special features that Sony has delivered

I was looking for a new controller because I have been wanting to pay video games with my younger brother. His favorite super hero is spider man and so I bought this controller (before sony announched the new Spider-Man one) and he was so happy and excited that he could finally play with me. The customer service was amazing and helpful. I was helped by a very kind man and was very pleased with how easy the process was. I am definitely going to come back a get another contoller soon. Especially at my nearest Best Buy!! 10/10

Excellent controller perfect for the holidays Buy it

Love the black. When playing Read Dead Redemption 2, the center is red, which is perfect. Looks sweet against the black.

Needed a replacement, very happy with the product.

Purchased as a christmas gift. One of the best purchases

This product still works for me and I love the color. Recommend it 100%!!

[Employee of bestbuy] I love Best Buy and how easy it was for them to fulfill my replacement request

This an amazing controller I love the color of the controller I recommend this anybody I be buying other one soon.

Loving my new PS5 Blue controller for xmas. Thanks best buy for actually having it in stock and available to pick up.

Wow, the Sony controller never looked and felt great as it does now. Can talk with built in speaker and the rumble feature rocks. Feels good in my hands playing. Quality technology here for sure. For the price, it's very good indeed.

It's a controller, and it works as it should. Can't say much more about it. The DualSense is a nice upgrade from the PS4 controllers. I've really been enjoying the haptic feedback playing games like Ratchet and Clank.

[Employee of bestbuy] Bought this for my boyfriend for Christmas and personally I love the color and so does he.

Picked up a black version of the controller on black Friday. It works as good as the one that came with the ps5. Difference is it looks sleek in black. 5 out of 5 for me.