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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46791 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2227 Showing 44,521-44,540 of 46,787 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good so far, I haven’t experienced controller drift yet thankfully.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Joystick running/lagging within one week! ):

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed! I purchased this controller 2 weeks ago today. There is a drag in the left joystick and it randomly runs already. Started within the 1st week of purchase. Dedicated PlayStation since 1998. They HAVE to step up the quality here though. Please, PlayStation. Extra shout out to Best Buy’s Total Tech protection plan!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Average controller. Great without drift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Wish Sony could fix the drift modes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flawed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the controller but the left trigger broke on me after a couple months. Should be made better than that. Love the Dual Sense but this needs to be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome but cheaply made. Had to return the controller I got with the console because of the R2 button after about a month of gameplay. Had to buy another meanwhile :/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital Pricing is Wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for 55$ brand new. I go back to Best Buy the week of Christmas and it’s over 70$. Pretty unethical pricing. Not very cool. Controller itself is pretty cool. I got it for my wife.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 controller.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but you’d likely have to replace it every 3 months thank you, thank you, thank you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to buy like 4 or 5 new controllers in almost two years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony consistency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a remote. no complaints nor anything new to talk about.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was very good for a while but then it ended up needing a retool after almost a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    drift issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give them a 5 stars if it wasn't for the shift issue on the analog stick. mine started doing it after only a year with minimal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation has made there best generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best and comfortable controllers ps5 has made. They add motion, touchpad, and sound controls all in this nice looking controller. It’s packed with way more features than the competition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Possible refurbished item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color was different in person from the picture. My main concern was that it did not to seem to function smoothly or properly. Perhaps it was refurbished and shipped to me via online order.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s a great controller but it doesn’t work for COD without downloading another app. We are keeping it because we are waiting for COD to be compatible with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two controllers is broken this crazy have too bay again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does too quick............................ The DS4 was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller in the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller to ever be released. Actually shows an improvement in tech with controllers as opposed to many companys just adding more expensive ones for better features. The downside is battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting to get a PS5 and when that day finally came, I could not resist purchasing the red controller. Looks way cooler in my opinion and I have had no issues! Looks great and works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    controller review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons break too fast always have to get new one almost every month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is the charging cord????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t a review of the product per se, why am I paying $70 and it doesn’t come with the cord to charge it. That makes no since to me, its wireless and needs to be charged. Do better Sony. Other than that no issues.

    I would recommend this to a friend