Customer Ratings & Reviews

The bottoms stuck so I have to return it and they were helpful when I return the item

huhNice little set up with the covers & headset for mw2 just to make the ps5 pop out more... look nicer in real life

Excellent build quality all around, almost as great as microsofts controllers this gen, but obviously prefer my ps5

I have been shipped the wrong color and it wasn't in a good shape.

It works as a controller.. nothing really much else. If you see a bad review its because they have an xbox or switch

[Employee of bestbuy] Love the controller while it works. The quality of these controllers are trash so make sure you get the protection plan. Have gone through 4 or 5 since the ps5 came out.

I am sure my brother will love it when he opens it for Christmas. I love the fact that it comes in different colors

I bought an open box PS5 controller in Excellent condition but this was far from excellent. This was the grimiest controller I had ever seen and had finger gunk still in the joystick. The buttons felt mushy and you can tell that button was used for a while. I repackaged it, washed my hands and returned as soon as it got delivered. Extremely disappointed with Best Buy's quality control.

Good control to play with the playstation 5 only !!

For some reason, the headphone jack would not work properly. I went through 3 controllers before switching to off-brand option!

Has stick drift right out the box super disappointing

Love the look. Nice to have another controller that doesnt look the same as the one that comes wirh the console.

I liked that there was a variety of colors to choose from, and the website showed what was in stock for pick up.

This the 2nd replacement they break easily. Get the insurance you will need it.

Id been looking for one and manged to grab one during black friday not ehen gamestoo had then thank you best buy.

For some reason this controller was terrible. I had to take one back cause it had a grinding problem, then the thumbtacks drifted after only a few months of use. I bought another one a year later and it was much better than this for some reason

Controller worked fine for a few weeks now it moves game without touching it.

The absolute worst quality controller. After only owning the original controller, it broke down within 2 months of purchase. My son was so DEVASTATED as this was a big purchase he was saving up for. We finally broke down and bought another controller which after only 18 days had a glitch and Best Buy would not exchange because it was past the 15 DAYS! This is just unacceptable and money down the tube. I thought Best Buy had much better Customer Service but obviously not. They have lost me as a customer!!!

Amazing controller for the price. 100% satisfied with this wireless controller and enjoy using it while gaming.

Do not buy the black, it wears out way to quick. Ive replaced 3 and theyll only replace with same color, even if others are cheaper, never had as many problems with any other color.