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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2269 Showing 45,361-45,380 of 46,794 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Good at Drifting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked for a month and now drifts. Updating the controller doesn’t help.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Left Stick Drifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller, stick drifting after a few weeks. Have to return for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry, but this controllers are really bad quality. It’s shifting to the left all the time. It only lasted 1 month and I barely played!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    I got stick drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got stick drift on my 5th day of using it……………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So thankful for Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be an all white remote instead I’m using a white green and purple controller. I just wanted something plane.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy from Best Buy! Bad customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting multiple days to receive my order of this PS5 controller, I still have not received it. FedEx tracking keys saying “out for delivery,” but it never gets delivered. I contacted Best Buy and their solution is for me to wait an additional 3-10 days while they try to track it down with FedEx!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller my son loves it but I think it’s kind of pricey and I was able to find a cheaper somewhere else

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick was faulty after just a few uses. But it was after the warranty period and now I can't even use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY open box items they say they are in excellent condition and garaunteed to work this is not true. Complete scam!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wow, $15 more...for a pinkish controller...lame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but disappointed in color. Advertised as cosmic red....cost $15 more...looks pink in person. Aside from that does everything the same as the white controller...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This is my fourth one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joystick drifts with little use. It should last longer than a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thanks for taking my money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this a couple weeks ago and still haven’t received it (yes i contacted them and they told me get in touch with law enforcement) that was no help btw

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Awful Manufactoring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are made of paper, had to be the 3/4th different ps5 comtroller since launch day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy used controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in good condition remote is faulty upon first use has very bad stick drift and sticky buttons

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a week of using it, the joysticks would be too sensitive. Set it down lightly on a table and before you know it, you fast forwarded through half of a movie

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of 3, one works. We have a designated place to store them, clean house, clean wires, no food or water spilt on them…just a waste of money, sadly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not A Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth on the controller didn’t work and the buttons got stuck just when i took it out the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped charging I didn’t even have it 2 months before it stopped charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    seriously read this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this control is extremely sensitive the triggers are very sensitive that if you keep pressing them hard they eventually get lose and thats what happened to my second controller! my first controller got the analog drift after like 5 months of use, i spent 100$ to get a new controller with insurance and now its useless as well. these controllers are garbage not worth the overprice. i have xbox series x and that controller is still going at it hard! and i am a playstation fan

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working correctly after 25 days. Make stick drift on left stick.

    No, I would not recommend this to a friend