Customer Ratings & Reviews

The right analog stick has a terrible drift already... really irritating and I have to buy a new one and I’ve had this for 1 month...

I bought this dual sense about 4 weeks ago and have been having problems with it since I purchased it. It won’t connect or sync to my console and it doesn’t even charge I’ve reached out to Best Buy multiple times and still haven’t heard nothing all I want is a replacement for the faulty item they sold me

I got my pre owned and it will not connect to my PS5

We bought a refurbished one and it’s awful I wish we just bought it new

It didn’t work well , the RT and LT buttons were messed up

This was a gift for my nephew and it didn’t even work.

The piece inside the controller that makes it vibrate seems to end its cycle in an odd way after causing the vibration. I returned one controller because of this. The second one was the same way and my nephew's is the same as well.

Analogs don't work after 3 months. Get all jumpy ...

The controller joystick moves to the left on its own. Bought this four months ago for $80 and it didn't even last a year. Non-returnable now. I'm going to buy the next one off of Amazon, they'd allow this return.

Took it out of the box and when in game, the buttons would never work

Awesome product, but the mic stopped working. Returning. Need I saw more?

1 month in and the controller already have a drift on the anolog

This is the second one I've purchased after the original and the first purchased one developed serious drift issues. I'm betting thisa one will have the same fate after a couple months of play time. Google it. I believe there is a class action suit against Sony for this since its so prevalent. There are plenty of video's and write-ups on how to fix the drift issue but all have proven to be temporary and not perminent, at least for me. I'm certainly not going to take it apart and clean the potentiometers as some suggest, shouldn't have to. I'm hoping that another company will step up with an aftermarket compatible controller soon.

Good controller but analog drifts terribly after a month of using.

The remote was defective the down on d-pad dint work.

Not compatible with my PS5. I bought 2of these at best buy, also another one on amazon and the one from amazon works perfectly fine. Not sure why these 2 controllers from best buy are not working.

Headphone jack is loose or broke, microphone/audio cuts out until I switch controllers.

Joysticks fell out within 3 months should have bought warranty

This product has already malfunction and I never made it back to the ups to return it in time before they alerted I can no long cause to much time had lapsed so guess I’m out 50$

It stopped working after 2 weeks. It always happens with devices that are not bought with PS consoles. It happened with my previous PS4 device that I bought from you and it is happening with the new PS5 now.