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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46808 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2288 Showing 45,741-45,760 of 46,802 reviews
  • Rated 1 out of 5 stars

    Broke but was replaced

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a few months - replaced by Sony easily but still a pain to go through

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No consoles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller just sits in its box because there are no PS 5 consoles to use it with. What company limits the amount of a product? Sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While holding the controller it is making weird sounds i did not like that at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbstick Drift, Poor Support from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 1 month old, and my right thumbstick is drifting. But, what can you do? If you have a PS5 it's your only controller option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already doesn't work, very disappointing!! only go to play with is for 2-3 weeks and now its not worth anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left joy stick was broken and always moved to the left when not in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description claimed no issues. Got home and it was defective. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get my ps5 dual shock controller..........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty, Sony’s products last less than a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller stopped working after only three days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Carefull woth the trigers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The R2 and L2 triggers get loose if you drop your controller . It has happened to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor build quality. After less than a year of use expect lots of problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't even get a playstation 5 to try any of these products. You should have not sold them online only. They are reselling them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not tested

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left trigger broken. This item should have been tested before it was sold

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it's not working right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not working right it keeps pulling to the left, and that's very horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had it for two months and the joystick moves by itself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash! I just bought this and it’s already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Items beware!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open item and it never would connect. What a waste of $60.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not get delivered to me , it says delivered but I did not deliver anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor workmanship

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller stopped working before one year after purchase had to send it in

    No, I would not recommend this to a friend