Customer Ratings & Reviews

It was delivered very fast. Great quality and good price. Very good service from Best Buy.

I Was waiting for this one the color is so pretty 5 star

Cool controller. Haptic feed back is cool. Still getting used to multiple buttons.

This controller is beyond what I expected.it works perfectly

Good controller. Got it in black- nice buttons. It works

Was listed as 'good condition'. Works and functions like new for almost 30$ cheaper than normal

Works very well. Love the black as it is very sleek and smooth. I have had some trouble in the past with PS5 controllers and their durability. The older playstation controllers seem to hold up for longer

Excellent customer service,walked out with a whole 3,000 credit line.Extremely happy

Beautiful color and just one of the most innovative controllers out!

I wanted to get a newer model (not one from 2021) because these have updated software and hardware. the triggers are no longer detachable like they used to be (which i like) and this resulted in less trigger flex and better overall stability. the friction rings don’t last super long though so if you care about that be sure to buy replacements. Also in the images i superglued legos to create trigger stops in case your wondering what those are. overall though very solid product.

Had good battery charge level out of box. Color is nice.

Great console. Love the graphics the controller is lightweight and easy to manage.

Controller works great. I love the red color instead standard!

Best Controller PlayStation Has Made, Now With Some Awesome Colors!

We just love this remote. Its light weight and the controls are smooth as u transition to different buttons. Plus look at the color!!!!!!!!! Wow!! Best Buy your the Best!

Every time I get a new PlayStation 5 controller I realize how worn out my last controller was. The insurance program Best Buy offers is the best thing ever. $20 to replace the controller anytime it becomes defective is worth it everytime

Nothing like a fresh controller out of the box! I only use sony products with my PS5.

I desperately needed a new controller and Best Buy was the best place to go. I bought the black controller as it fit the asthetic of my room and I’m glad I did.I’ve had it for a couple of weeks now and no problem. Thanks Best Buy!

Ive had the controller for about a year now. The controller works great but my only issue, that doesnt effect functionality, is the right joystick is a bit stiff to start moving. The original one that came with the console has both joysticks smooth and this one has it smooth on the left and stiff on the right. It feels like it is stuck until you put enough pressure and it begins to move freely after an aubible click sound. Thought it would go away with use but it is still there.

Funny thing is, I never notice that the directional buttons and the Left stick are different than the Switch and Xbox controllers. The order that I like: 1. DualSense 2. Switch Pro Controller 3. Xbox One I haven't tried the Xbox Series ones, so I cannot compare them. But comparing the DualSense with the other, it is the best by far.