Customer Ratings & Reviews

Great Playstation 5, really enjoy the grips and controller.

Excellent control, everything works correctly and the new functions and vibration of the remote is incredible

I (thought I) was sold an open box, excellent quality dualsense pad. However, what was in the box was a poor/fair quality specimen. this thing is used up, the stick tops are worn thru, several spots are shiny with use, yknow where the texture has been rubbed away and its just polished plastic. And of course the battery life is not quite 10 minutes "oh, no problems, Ill just return it to the store" Not so fast! Best buy #444 refused the return. Tiara in specific was the employee who refused it, claimed we were lying, that we had swapped controllers. Tiara was insanely rude, borderline irate, it must be inconceivable that best buy could make an error in the quality description of an open box item. Went home, with garbage controller, and went to the bestbuy online chat. was advised to try at a different store. Next nearest store is an hour away... not happening I know, I know, far too late for it now, but long story short, I had to initiate a chargeback against best buy #444, moral of the story, always check open box. make sure youre getting the item you wanted, in the correct condition, cause the tiara at your store may be having a bad day and refuse to return it. was insanely rude and accused us of swapping items.

My favorite controller so far. It works great for PC using Steam controller drivers.

It’s perfect for playing whit my kids and its fast to pick at the estore

Works great with my steam deck I use the trackpad like my mouse and it works awesome

Best PS controller yet. The great features now in a better color

Excellent device my son loves it works great and as expected

Quick shipment. Price competitive. Free shipping. Not happy my store closed down but they had high rent and pandemic against them.

Cant beat the price got it on sale for $50 brand new out of its original sealed box.

It’s a great controller! It works better and has more features than the ps4 controller. I also love the color

This is exactly as advertised! I love it! The color shown in the pic is the actual color it it.

Standard ps5 controller with cool aesthetics. Nothing special but a solid controller

Amazing feeling. Haptic triggers feel weird at first but they make it feel more realistic especially for shooting games

Bought for my husband to use with his pc. Works fine, but it does not come with the charging cable. It uses the same charger as our phones so we were able to make it work and just ordered a couple spares. This is most likely my fault for not knowing.

Cheaper than most places fast on time and no issues brand new

Great controller love the way controller feels great over all

The buttons seem more responsive then the white color that came with my system.

This control is awesome unfortunately syncing it to your iOS devices you can’t take full advantage of its features, but this is the best controller on the market. Can be used with mobile phones, tablets, computers, and of course, the PlayStation five console.

Great control and the most great people at Best Buy