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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2226 Showing 44,501-44,520 of 46,824 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great look on controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller as my 3rd. I just wish i waited a week or two and i could have had ot for 20$ less.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote April 11th and not even a month later the remote has stick drift. Beyond disappointed with this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT 1111111111111111111111111111111111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 controller failed no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first I was loving it then all of a sudden I paused my game and came back to play unpause and then the controller had grew its own brain and my mustang was drifting and i would pull left it would drift right I spent a couple hours trying to get it to work correctly and finally I gave up and started surfing the net and then there it was the problems with the ps5 controller I had waisted two hours resetting my pc checking All my settings so hopefully the 2nd version works for a longer time before it decides too laugh at me while crashing for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after about 8 months and had to buy a new one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Controller No Refund

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came in terrible condition. It worked at the beginning, but now has lots of stick drift and is completely unusable. Of course the return window is already closed as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the control and It is already having issue with the R2 button just stops working. Best Buy quality has really gone down in the past 3 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchesed 5 remotes so far and they are all either dragging or buttom stuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dual sense for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome and everyone uses it first in the house before either white, black or red.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift stick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick already started to drift. Poor quality and this should not happen so quickly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift kills it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 controllers that have horrible stick drift. They were all purchased at the time I bought my PS5. I purchased this controller less than 6 months ago and have hardly used it. Picked it up to play and it's unusable the stick drift is so bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never buy controller from best buy. They mess up very quickly, i don't know if it's a bad batch of controllers buy they mess up very quickly!! Never again!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to exchange I was having problems with all the red controllers but was denied

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2nd broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller got drift just 30 days after purchase and its been my second controller in 60days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Bad control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new controller. It feels good but mine isn’t calibrated that well it’s very slow to react and I’m Not getting a good response time with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Game product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and works great, when i wanted to purchase i was skeptical at first but my son was so happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Great for 2 weeks then after terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks got drift stick so now I need to get a new one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller microphone doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build in microphone in the controller doesn’t work, I was sold a faulty controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was moving like you are playing but I wasn’t and I wasn’t even using it yet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, just pick a different color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controllers are great! The only note I'd make is that the black plastic seams to be the most brittle option of all the controllers I've owned.

    I would recommend this to a friend