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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 49483 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 49,483 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, works properly and I would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Another amazing product from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new PS5 dual sense controllers are amazing Great grip feels good on the hand battery lasts longer than PS4 controllers and rumble on these are amazing highly recommended very sturdy not cheaply made

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color love the motion love everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my son got these controllers. They are so pretty in person.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    PS5 Controller Drift Issues, Great Service from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, the PS5 controllers have been of good quality. However, this is my third controller where the left or right stick started drifting. That being said, this has nothing to do with Best Buy, as their service is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and grip texture. Came in mint condition and haven’t had any problems with battery life or stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Plastation 5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texter is amazing, the color is vibrant & the feel is amazing. Couldnt ask for anything better

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use and connect. Kinda expensive for a controller but what can you do.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great haptics, quality, and feel. The controller brings games to life

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the new DualSense controller! The lighting, feel, and nuances of this one in comparison to the previous one are all amazing. I also love how all of the PS5 accessories/system are white.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good as it should. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is amazing and beautiful! Works like a charm and the in store pickup process and team members were easy and a breeze! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and designed to Perfection.Love the Jetblack color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked excellently since I bought it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Comfortable while gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked best so far with good feel to it. Like the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the controller for my PS5. Works great. It's exactly like the one that came with my PS5 when I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Definitely better than Xbox and I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Perfect Gaming Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime PlayStation fan I am absolutely impressed with the quality of the Dualsense controller for the PS5. It’s definitely one of the best controllers out there and by far the best PlayStation controller. Its very comfortable which is perfect for long gaming sessions and the battery life is great too. Also the Galactic Purple color just looks really cool

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Controller that enhances gameplay!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done an excellent job of designing this controller. The haptic feedback and feel of the controller is a huge upgrade from the ps4 controller. I plan on getting another one when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller, genuine parts and cool new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain love the color Of you want a different color for your controller this is a good one

    I would recommend this to a friend