Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 47,542 reviews
  • Rated 5 out of 5 stars

    The most beautiful color they have ever produced!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this control. The "Chroma Pearl" finish has a divine litmus effect that shines with the light and looks much better in person than in the photos. In addition, it has the usual quality of the DualSense. If you are looking for a control that stands out, this is the one indicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grey color looks amazing and keeps its shine even when the controller isnt fully clean. Definitely worth it if youre looking for a controller that stands out withiut being too much. A few months in with no stick drift but get the Geek squad protection in case you’re worried about that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to talk about the amazing color choice this looks on a PS5 controller(looks amazing in my controller collection) also the battery life is outstanding I don’t ever have to worry about my controller dying mid game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Upgrade!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller completely transformed my gaming. The adaptive triggers and haptic feedback make every moment feel real, and the responsiveness is unbeatable perfect for competitive play. Super comfortable for long sessions and the battery lasts way longer than expected. Setup was smooth and Best Buy had it ready fast. Definitely worth it for any serious or casual gamer! The color of the controller is also pretty cool in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it 10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver goes well with the dualsense controller imo. Reminds me of the classics ps1 controller a bit. This has become our main controller. Photo doesn’t do justice for quality and craftsmanship into the item itself. I’d recommend this over a fancy 200 dollar controller tbh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control was delivered quickly & efficiently saving me a trip & gas money. Have had no issues with it, not even a scratch on it or the packaging. Color is bright, grip is great & buttons are on point. Will be buying more controllers & other products this week. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color. Been using it for a bit no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the galactic purple so much

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful color!! Absolutely love this controller in galactic purple, so sleek and really just a gorgeous color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift for my daughter, nice color, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing and looks even better in person. The Midnight Black color is sleek and clean. The haptic feedback and adaptive triggers really make gameplay more immersive. I got this as an extra controller for my man and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design it has and also how the color match. When I play with this controller I feel a total different person. Ever since I got this Ned controller my gaming experience has been great and I have no complaints about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Black is better than white. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a compliment you could give Best Buy: Hey, I just wanted to say thanks for making my purchase experience so smooth! I bought a PS5 from your Best Buy and everything went great. The staff were helpful and now I'm gaming nonstop . I would soon purchase another one the quality is soo good. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever Made – Game-Changer for PS5!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller Ever Made – Game-Changer for PS5! The DualSense Wireless Controller is hands down the best gaming controller I’ve ever used. Sony has truly revolutionized the gaming experience with this next-gen design. Comfort & Design Right out of the box, the white finish looks sleek and futuristic. The controller feels ergonomic and well-balanced, with a comfortable grip that makes long gaming sessions easy on the hands. The textured back provides extra grip, which is a nice touch. Haptic Feedback & Adaptive Triggers – Next-Level Immersion This is where the DualSense shines the most! The haptic feedback is incredibly detailed—you can feel different textures, explosions, and environmental effects in a way that wasn’t possible before. The adaptive triggers add an extra layer of realism. Whether you’re pulling back a bowstring in Horizon Forbidden West or feeling the resistance of a car’s brakes in Gran Turismo 7, the triggers adjust dynamically to give you a true-to-life experience. Battery Life & Charging Battery life is decent, lasting around 10-12 hours on a full charge. It charges via USB-C, which is faster than the previous DualShock controllers. However, I do wish the battery lasted a bit longer. Final Verdict If you own a PS5, the DualSense controller is an essential part of the experience. The haptics, adaptive triggers, and comfortable design make it the best controller Sony has ever made. Highly recommended! Pros: Best-in-class haptic feedback Immersive adaptive triggers Comfortable ergonomic design USB-C fast charging Cons: Battery life could be better White color can get dirty easily Final Rating: 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER ON THE MARKET, HANDS DOWN!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense if by far my favorite current gen controller. Very comfortable. Ergonomics fit perfect for all hand sizes. I've had this controller over a year, still works perfectly, no issues. I have 3 Dualsense and all with zero issues, no joystick drift of any kind. Highly recommend the dualsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find at Best Buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking far and wide High and Low for military patterned grey camouflage PlayStation 5 controller, this design was nowhere to be found. Until I went to Best Buy. They have a huge collection of electronics and I was in need of a new PlayStation 5 controller especially this particular one. I was SO Excited ! I was able to walk in, ask and be directed to the proper area and found Exactly what I wanted. The look, the feel and the availability was what was amazing. I have been enjoying numerous hours of fun with my new controller. On top of that it has the look that I was going for. Now with the combination of my new controller I feel like I can't be beat at my favorite games. Best buy came through in a clutch. Really impressed with the availability and the convenience of the whole shopping experience. I suggest if your in the market for one of these bad boys you should stop at Best Buy first. Pricing was great and the knowledge staff was on point. Thank you Best Buy you really made my day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good PlayStation five controller. The color is pretty unique.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lean Lieutenant

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Purple controller is honestly the best color. The purple is vibrant yet calm. It has its own character compared its counterparts and my personal favorite thing about it is the whitish purple accent for the symbols compared to the usual black. It just brings the controller all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out there

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST CONTROLLER EVER. But you knew that already… obviously the DualSense is the best gaming controller on the market, and this Spiderman 2 custom version takes the cake! Loving the design. Shout out to Best Buy for the easy pre-order and launch day delivery! Came before the game arrived. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to have two controllers.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play video games, and I already have a DualSense Wireless Controller. Bought this for my gaming PC, for my iPad Mini, and iPad Pro. Once you get use to how to connect this controller to bluetooth, you can enjoy the Pro feeling you get from only a Sony product. There are so many ways to use this in playing a game on almost any product you like. So worth the extra money to get another DualSense Wireless Controller!

    I would recommend this to a friend
Sponsored