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Customer Ratings & Reviews

$91.99

Customer reviews

Rating 4.8 out of 5 stars with 49396 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 49,393 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love the color of it and it works great. No complaints what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color! It works well and the joysticks are so smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I expected from a controller. The color was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our gaming room my gils love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, good feel, and works well, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Good controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to sync. Great color. Battery lasts.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers. Anything Sony is top tier. Love the haptic triggers. The only downside to these controllers is no hall effect sticks so they do catch stick drift quite often. I'd recommend to get the warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it’s a ps5 controller just like the one that comes with the console

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Green skinned perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped super fast. Works great and love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color choice. Very nice controller for PlayStation 5

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color and control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control for the PS5. The color is striking and I love playing games with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black Friday ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and the whole process was super easy. I arrived at the store and wasn’t in there for more then 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing user interface and color. My son uses it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth Trade-In Experience and Awesome Color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a game-changer in every sense. Its design feels incredibly ergonomic, making long gaming sessions comfortable. The adaptive triggers are nothing short of revolutionary, adding depth and realism to gameplay, especially in titles that utilize them well. The haptic feedback system is equally impressive, delivering a tactile experience that enhances immersion. The built-in microphone is convenient for quick chats, though a dedicated headset is still better for serious multiplayer sessions. Battery life is decent but could be better, especially with the heavy use of advanced features. Overall, the DualSense is one of the most innovative controllers I’ve used and a true highlight of the PS5 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, in a sense where black was needed or meant to be bought. I love the color, it just feels right. Don't get me wrong, but white is also beautiful. I suppose it is like yin and yang. Anyways, the price is expensive, but it well worth the purchase unless you can find it on sale then i suggest you wait for a sale. I bought this for my second controller to use as back up when my other controller runs out of battery and is currently charging. PlayStation did a great job and if you are a sony playstation fan, i would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony - PlayStation 5 - DualSense Wireless Controll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my years playing Playstation consoles, this controller is the very best I ever played with. One of the best designs from Sony. Yes the controller is a little larger than the PS4 controller. What's so nice is that the very bottom of the controller where your right & left hand cradles it Is so comfortable. Plus you are able to feel the rumble so very nicely & evenly. Also the controller battery time is so much longer than the PS4 controller. Last the triggers (R2 & L2) feels so nicely when in use, especially when the game design incorporates this function in game.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    PS5 DUALSENSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great, all I need is the ps5 to test it out. Once this whole hype calms down hopefully it'll be easier to actually purchase the console.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. It works great with games and with media thru the PS5 platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only dislike is due to the higher failure rates due to drifting caused by these types of controllers …so far had to replace three controllers the past two years on the play station 5…didn’t have this problem on the ps4 that I owned for five years

    I would recommend this to a friend