Customer Ratings & Reviews

I have been waiting for more color options for the PS5 DualSense Wireless Controller to come out since I got the PS5 console upon release day. Although there was a long wait for this to finally release, I am more then pleased with the color option. It looks amazing in all black like this and feels great!

I replaced the old controller and now my nephews are happy because it's an original controller.

this was a christmas gift for my son. he loves it!

My son love the controller!! And he loves the color

the dualsense is a good, albeit overpriced controller

nice controller for son... Best Buy a great company will continue to buy from them

Best system controller I've ever used. The coler options are amazing!

The controller definitely looks different than advertised but it still looks good and works well!

Nice controller, very neat and finish . Sensitivity is on point and connectivity is great. I feel it could be a little bit lighter if your gonna be playing for several hours.

Excellent product exactly as promised and is better than the one that’s comes with the system

These are the best controllers! Definitely going to order a couple more during bakck friday sales!

The haptic feedback makes a really big difference in game play. The heft of the controller and feel of the plastic used give the impression of high-quality production.

Zac was very helpful in store going through Best Buy’s inventory. He was limited by the fact that their store was not a “central hub” and, although orders were placed to replenish their stock, they had not received proper inventory at the time of my purchase. The store did not have any black controllers, but had comparable alternatives at a higher price. I settled on blue because it is my son’s favorite color. I purchased the 2 year warranty and actually had to come back a week later to trade it in as the square button and right trigger were defective.

Nice and easy to use and quick set up. Best Buy always have a good price on this item.

got it at a real good price. And it is an excellent controller

The new Dual Sense controller for the PS5 is by far in my opinion the best controller aesthetically and functionally that I have ever used. It feels great in hand and I never experience any kind of gaming fatigue while playing even for extended periods of time. It has a nice solid weight and feel, but I do have to point out that it uses the same industry standard thumbstick actuators that they've always used and unfortunately they just don't last very long. If you play a lot, chances are you will start to experience stick drift. You can purchase replacement actuators and replace them yourself for less than $10 but it would be nice if they were made with better-quality materials. Other than that, the haptic feedback on the triggers is a fun novel feature that you will sometimes use and other times likely want to turn off or at the very least lower the sensitivity. I would definitely recommend this controller, especially if you can get it on sale, just be aware that prolonged use will take it's toll. The $70 price tag is a bit high in my opinion.

It does what it should and the purple color really stands out.

Great controller and with Best Buy’s warranty you can’t go wrong! Love my Best Buy…

Stick drift is real, so I’m happy I purchased a second controller for multiplayer from the start. Other than that, great improvement over the last few generations.

Love the color and look of this controller. Can’t beat it.