4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$78.90

Customer reviews

Rating 4.8 out of 5 stars with 49502 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 49,502 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no issues will buy again thank you to Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best warranty for gaming needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service. Can't beat the warranty as well walk in and replace, simple as that.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great remote but stick drift is the only downside

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best decision I made

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black color on the controller looks amazing and sleek and was a must have the moment I saw it in store. I of course purchased warranty with it as well which was an amazing choice as geek squad was very helpful with the process would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Sony PlayStation five dual sense remote controller definitely feels soft in your hands. Easy to play anna, Manuel I wanted to connect to five different things like my iPhone my computer and my video games on my Apple TV to play the arcade games. Definitely recommend this remote on Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Best controller i got

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I'm not connecting it until the game comes out, but from the feel of it. It's amazing, the symbiotic tendons add texture to the experience of holding the controller, and I love it already, it goes beyond face value with Spider-Man and venom aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best gaming controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The dual sense controller is best most innovative controller to date.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good, pricy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement from the last controller, absolutely love it. Just wish it wasn’t so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Best controllers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller works well I love it so much will be buying the red controller soon

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color I charged it and works perfectly the way it supposed but more smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony finally got the controller right!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels much more solid than the PS4 controller before it. The shape contours to the hand better and it seems to be very durable. Also, it’s hard to beat the cool blue color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy love this color scheme can't wait for the next one I buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Welcome to the Next Generation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the biggest generational leap from the Dual Shock 4. Sony's latest iteration of controllers Dualsense is the next generation of controllers. We get the DualSense which is bigger and better, with the haptic triggers being a game-changer that most developers will hopefully utilize. The Cosmic red is a sleek-looking controller that solves the dirty prone white controller. It's Dualsense, and it just works!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, it works great and is a cool color!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PERFECT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should bought as a back up controller to my white controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 5 Wireless Console (Black)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation wireless console works perfectly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality controller. Best buy - "Best service"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense has been my favorite controller since it came out. It is just a whole different beast. The buttons are responsive, and the controller is perfect for me in weight, shape, and size. The active response of the triggers is one of the best features they could have included. It also offers immersive haptic feedback. The controller is made of better quality materials than the PS4 controller had. I love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Remote

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great physical adaptations of your gaming. As the ground starts to shake so does the remote, to enhance your experience firing a weapon feels almost realistic as the trigger stiffens to match what it would feel like to be in combat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bei6ng in Control

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this through Best Buy as a online purchase.6 It wa6s on sale and so easy to purchase. I could pick it up that day at my store. I ordered it, paid for it, went in and picked it up. So convenient and my grandson loved the remote. He said it was easy to use. This was a great purchase

    I would recommend this to a friend