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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46747 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2221 Showing 44,401-44,420 of 46,747 reviews
  • Rated 3 out of 5 stars

    7 months and now no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 months in and the joy sticks are sticking. The original controller that cam with the ps5 has lasted longer than the newer version. Disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason 3 stars is because the color. Otherwise these get stick drift and battery life isnt good

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much yet, but seems decent. Pricey for a remote, but similar price for something everywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Joystick drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting a PS5 I am on my 4th controller. They all have had the same issue: joystick drift. Damaged this last one in just over a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping to Alaska all the way from California. Took a month or so for us to receive our order.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    NICE COLOR, BAD WITH MAKING STUCK BUTTONS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST BOUGHT THIS PRODUCT AND THE BUTTONS STICK AND DON'T WANT TO COME BACK UP, YOU HAVE TO KEEP TAPPING THEM FOR THEM TO COME BACK UP.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller of the future!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, it pairs instantly with my PS5 and the haptic feedback is fun and immersive for gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loose headphone port

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular ps5 controller but i didnt give it a 5 because the port where my headphones connects seems to be loose

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drift stick continues to plague this device, I have replaced it 3x's already for the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never buy controller from best buy. They mess up very quickly, i don't know if it's a bad batch of controllers buy they mess up very quickly!! Never again!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, good features, the only criticism I have is with usps who shipped it in a messed up box, but luckily the product was fine. Played Spider-Man miles morales with the controller that night. I’m extremely pleased with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony still needs to fix left stick drift issue it is still present in colored controllers that sony stated they fixed they lied

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Minor Stick drift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with minor stick drift out the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My first one died.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bummed my first controller just died after 2 years of very little use. Had to buy another. Bad luck I guess

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote April 11th and not even a month later the remote has stick drift. Beyond disappointed with this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and love the triggers still not a fan of joystick placement so that why its a 4 and good BF deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this controller was compatible with the PS4 and a lot of articles and videos advertised that it is but it is NOT compatible with the PS4 so it was a waste of money for now until we get a ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great feel but defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but careful with control drift as these start developing drift in around 3 months on daily use. Highly recommend you get the geeksquad warranty you will be using it in a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller it’s just that I had a malfunction one. The Bluetooth did not work. The controller was only able to connect with the wire and didn’t sense wirelessly. Was exchanged for a working one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to bring home my new controller. I loved the color and had been stalking all the stores in my area both in store and online to find one. But my excitement and boyish glee quickly disappeared when I took the controller out of the box. The quality of the controller I received was HORRENDOUS! The seams on the sides of the controller were so sharp they could be used in an infomercial cutting tomatoes. After about 5 minutes I had to set the controller/cheese greater down. I can't find any other reviews referencing issue, so maybe the controller I received was made at 4:59.55 on a Friday by someone with boxing gloves on.

    No, I would not recommend this to a friend