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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2261 Showing 45,201-45,220 of 46,764 reviews
  • Rated 5 out of 5 stars

    Black Friday deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a great price! Black friday deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller greatet price........................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible drift issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think this would be better than the ds4 but already in a week it had bad drift, not even a month old and I think I'm already going to have to send it in to be fixed......wish I would've just bought the c40

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well feels good and responsive no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming experience with Sony ps5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will soon have all the color controllers one at time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I love the new features it provides

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good But Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine…as expected. But it’s not a bargain at $70. Wish I could have found a used one for half the price. Maybe in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a remote.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Its just like any other ps5 remote :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful of Open Box items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Open Box Excellent condition. Item came in plain brown box. Did not include Orginal box packaging or inserts. Item came wrapped in bubble wrap in the box. Item had markings on the back and scratches. Very dissatisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is wonderfull i love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would go to Best Buy to get all my stuff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy DualSense from BestBuy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTBUY refused to help or repair the gamepad in any way, although it still has a year of warranty. They said they sent it directly to Sony. Sony doesn't have service points, so it all turned into a nightmare. It’s better to buy such things on sites with normal return conditions, such as Amazon. I am a regular customer, this is not my first purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an extra controller just in case the other dies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel of this controller. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hsjsjsjsjsjdjdjdjdjdjdhdhdjdjdudhdhdjdhdjdbdjdhdjdhd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color enjoy Everytime I use it must purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and high quality as always. Thanks to sony.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick drift after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it two months and it has stick drift already. These controllers are trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 galactic purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam amazing service will definetley buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and well built. Love the acrylic like buttons

    I would recommend this to a friend