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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2266 Showing 45,301-45,320 of 46,772 reviews
  • Rated 2 out of 5 stars

    Great control poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feels great but I’ve had so many problems with these controls. They start drifting after a short time. I’ve had to change 3 so far for left joystick drifting and for connection issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift hit after only 3 weeks. Completely unusable now for anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Joystick drift right away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a drift right out of the box. Not sure why but right when I opened it it has awful drift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Buttons Didn’t Work , stick Drift In a week Controller no good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break easily you have to replace often they're no good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Two red controllers, confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two red controllers without names on the boxes, very easy to buy the one you dont want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy used unless you want issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this used in the "excellent condition" option, and what I revived was a controller with a sticky square button and neither of the analog sticks having grips on them. I would expect something like this on the fair or usable condition and not the excellent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It supposed to be in excellent condition I received open box with very used controller with scratches and dirty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Durability issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ps5 controller these things are made so flimsy makes me wonder if they did it on purpose in order to create a constant demand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Playstation 5's technological trump card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this controller fairly heavily over the past few days, and it's pretty easily the best controller I've ever used. Even not counting the proprietary technologies like adaptive triggers and haptic feedback, it fits cleanly into my hands and the texturing makes it the least slippery controller I've ever had the fortune to hold. The haptic feedback, though, is truly amazing. It is much more precise than I thought would have been possible, to the point that the tactile information it gives you can actually be important to gameplay. You can, with your hands alone, feel the friction level of a surface you're walking on, tell what direction an impact came from, or even feel when you've hit the height of a jump. The adaptive triggers blend seamlessly with this system, making it extremely immersive. The triggers can be surprisingly forceful, especially when kicking back against your finger to depict recoil or when slowing your trigger pull so that it's easier to input partial swings of the trigger for actions where a full swing accomplishes something different from a partial one. the built-in speaker has unusually good clarity for its size, though I haven't found a good chance to test the built-in mic. As for the battery, during normal use, I saw the charge level drop to 75% after about six hours, so it shouldn't be an issue if you are charging them regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a problem with the product so far. But the delivery gave me headache as my order almost lost

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controllers but I feel Sony should include a charging cable with the controller. Luckily I had a USB-A to USB-C cable stashed away.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect controller for only 400+ hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool remote, but only after 400 plus hours of play time, mines started to give trouble as well. Be cautious buying this remote because the analog sticks are not as sturdy as the Ps4 controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dnt buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift in two months SMH!!.!.!.!.!.!.!.!.!.!.!.!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller probably works fine but this is not red. It’s definitely a darker pink color. Sony fix your colors

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More "Magenta" than RED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that maybe the color would look different in person than online, but I (personally) just don't see RED at all. This is still very pink to me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I was not very happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I received has something rattling inside. As if something is broken. Vibrations aren't smooth either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 camuflaje controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camoflage color controller but wish a different color scheme was available. Bought this one after the original developed trigger drift.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy stick drifting in 30 days is just terrible and the price is not that cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had issues with this remote from the first day! Not sure if open box made a difference

    No, I would not recommend this to a friend