Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46779 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2270 Showing 45,381-45,400 of 46,772 reviews
  • Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are going to need this in the household so my kid can beat me at all of his favorite new christmas games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick broke within 12 months.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when my PS3 remote lasted as long as the console. They just dont make remotes like they use to. This remote broke within 12 months. Not pleased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    doesn't charge very well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't charge very well. I charged it with a different cord and it still doesn't charge very well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days, the o button was sticking and because it's been over 15 days, Best buy will not exchange it for a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio jack not working

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller audio jack not working. It’s very frustrating but it isn’t Best Buy’s fault.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with stick drift in the analog sticks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my controller for 8 months, and I am already experiencing stick drift! This is just unacceptable for an $80 controller!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my product not even 2 weeks of using already have some issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color I’ve been playing but also it’s a good refurbish item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not feeling it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller trigger doesn’t work for left and right. Called song to get a replacement and they said I have to pay for shipping and they’re not liable for anything that happens further to an already defective controller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year after purchasing stick stick has made it near unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Button sticking after one day of use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a day and the X button is already sticking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sub-par remote

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote itself is pretty good only issue I have is that the up and down on the dpad stopped working after 2 weeks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So thankful for Best Buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I saved my money just to buy a remote that was made by a first grader with glue and glitter

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Low Battery life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controllers dont have the battery life of other controllers good deal if you can get them around $50

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working in a month they don’t last They need upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box to save $10. Dog gone it the used controller was broken. That’s why the person who had it before me returned it. Best Buy “employees “ didn’t even check the merchandise they were trying to resell. Dropped the ball on that one. Luckily I’m a decent guy. Or else you would’ve lost a customer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a happy gamer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a issue, you let the thumb stick go and the person keeps moving for about 10 seconds. Second one I have that has this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick stopped working after just purchasing it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out the controller after purchasing it and it looked great. However, the left joystick suddenly stopped working :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my significant other and he informed me that it is already not working and had to buy a replacement. He was having issues with it after the first month and it seemed to not be in the right condition. Not sure if I received a faulty product.

    No, I would not recommend this to a friend