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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2287 Showing 45,721-45,740 of 46,779 reviews
  • Rated 1 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already doesn't work, very disappointing!! only go to play with is for 2-3 weeks and now its not worth anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Manufactoring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are made of paper, had to be the 3/4th different ps5 comtroller since launch day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left joy stick was broken and always moved to the left when not in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description claimed no issues. Got home and it was defective. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get my ps5 dual shock controller..........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty, Sony’s products last less than a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller stopped working after only three days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Carefull woth the trigers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The R2 and L2 triggers get loose if you drop your controller . It has happened to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor build quality. After less than a year of use expect lots of problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not tested

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left trigger broken. This item should have been tested before it was sold

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't even get a playstation 5 to try any of these products. You should have not sold them online only. They are reselling them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it's not working right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not working right it keeps pulling to the left, and that's very horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had it for two months and the joystick moves by itself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash! I just bought this and it’s already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Items beware!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open item and it never would connect. What a waste of $60.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not get delivered to me , it says delivered but I did not deliver anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor workmanship

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller stopped working before one year after purchase had to send it in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out of the box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skips out of box. Bought an extra for my kids and it drifts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging doodaah get nHhabbssb Vvsbasbsbsbsbddbs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Val product all right it’s a PlayStation controller. Nothing about it does

    I would recommend this to a friend