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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46787 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2289 Showing 45,761-45,780 of 46,779 reviews
  • Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a problem with the left trigger anytime it vibrates

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is already malfunctioning and I'm not sure if I purchase a warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review it because I can’t get a PlayStation 5. After playing the internet game for months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation needs to make better controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this controller 1/14/23. Already started drifting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drift right away, Make sure you get warranty, I GUARANTEE your controller will break almost immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on the new controls is trash battery life is not even a quarter of the PS4 controls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pink controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not red at all. It is pink. Should not call it red and change color on the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never purchased this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased this item. Sorry but I can't describe an item that should not be on my account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work on my pc i dont recommend this if you wanna use it for your pc to play steam games

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good controller, bad BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but Bestbuy opened it before shipping it, it arrived with a broken seal and damaged box

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 remote are ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on the 3rd remote....they just arent as durable as before

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cable not included in the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the package, the cable was missing in the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony PSN adding a child is completely broke!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    psn add a child is broke - Sony, if it's not working dont waste our time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feels great, but is lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have the X, circle, triangle, Square imprint or design on the grip like in the reviews online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a used controller from online order.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a dirty controller which looked used and it was defected. The R2 button wasn’t working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't that great. Mine didn't have the feedback on the trigger so I just returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with jammed buttons. When I called and emailed for a refund, I got no response.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the texture of the controller it feels really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker wasn’t working and wouldn’t play clearly….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Wireless Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - battery charge lasts several days; use different colors for different members of the family

    I would recommend this to a friend