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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2340 Showing 46,781-46,794 of 46,794 reviews
  • Rated 1 out of 5 stars

    Garbage quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second controller i buy for my son and keeps on drifting making it useless..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant use with pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cant be used on pc. I tried on ps now to see how I would like it before getting the ps5, but it did not work. Ps now then said I need to use dual shock 4, you'd think they'd fix this before the ps5 launch date

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage ps5 controllers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These PlayStation controllers are horrible not Best Buy’s fault Sonys

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wandering stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony must be having some real quality control issues lately. Just bought this controller a week ago and already has a wandering stick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with PC or PS4 as advertised. The controller is STRICTLY Ps5. Ps4 incompatibility I can understand but there's no reason for it to not work with PC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller broke no help from anyone. Just ran me in circles

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left stick is already starting to break. Havent had for more than a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller would not turn on when we got it out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons started sticking not even 24 hours after I started using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged weird

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bruh the controller don’t charge right in my pc like they take forever idk why but I could use some help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries are horrible. Did within hours.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries die within hours. Absolute junk controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken os5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was broken no way to return on the website out 70.00

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend buy this controller for full price read only lasts 2 hours not worth for 70 dollars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX is better. Dont buy this product. Save your time and money.

    No, I would not recommend this to a friend