Customer Ratings & Reviews

I needed a new controller and this is perfect. I also got a good deal on it.

The controller is very comfortable for extended use. Haptic feedback is very cool on the games that support it. Huge upgrade from the last gen controller, especially if you have big hands.

These controllers are amazing with one major con! First, the pros: The features are amazing! The haptic feedback creates vibrations, some light and others intense, which intensifies any game I’ve played! There’s a speaker and microphone built in, as well as an input for a headset. So even if you don’t have a headset, you can still talk with other players and there’s also a mute button on the controller. You can even adjust the volume in settings. If you have a wired headset, it’s convenient that the wire doesn’t have to stretch to the console itself. The sounds that come out of the controllers speaker surprised me at first, but I really like it. There’s even a “create” button to capture a screenshot or even record your gameplay while you’re in the middle of gaming. It even has a motion sensor, though I don’t have any games that use this feature. It’s also cool that L2 and R2 can each be used like two different buttons. Pressing lightly does one thing and pressing all the way does another in some games. Cons: At times, the adaptive triggers seem a little sensitive, including L3 and R3. For example, when I set down the controller, sometimes it creates the LT and/or RT buttons to go off, even a slight tap pushes it in enough to actually hit a button. Also, I find the L3 and R3 buttons to be too sensitive. Example, when I play Call of Duty, I tend to push a little too hard on the R3 button when I’m turning, which is a melee strike, so my character gets shot up instead of turning to shoot or trying to follow the character I’m shooting at. This gets me in trouble at times and affects my gameplay, even after getting used to the controller. This does not happen to me with the new Xbox Series X/S controller. Another con is the size of this controller. Im a woman with small hands and this controller is way too big. Sony did not have children, women or a person with small hands in mind when creating this controller, which is very disappointing. It was definitely made for large hands. I wish they had made another version that’s the original size for anyone with smaller hands. I tend to struggle with certain games because of this as my thumbs are stretched way out and it tends to cramp up my hands quickly. Because of this, I play my Xbox Series X WAY more than my PS5. That’s how inconvenient the size of this controller really is! I’ve tried using the Xbox controller via remote play on the PS Remote App, however there’s a slight delay, which makes it not worth using. I’m really hoping they make a smaller version as I know there are many other people who struggle with the size of this controller, not just me. Im still looking for different controller I can use with the PS5 that won’t affect my gameplay. If it wasn’t for the size, I’d happily give this controller 5/5 stars

Excellent value at Best Buy with great service. Got this one to replace a controller that developed stick drift. Once that happens it just gets worse.

Amazing product! looks exactly like the pictures! Works really well!

Has a really nice slick design and it feels good to hold! And the color also pops!

Love the color same thing as original remote but just different color

Quality ps5 original replacement. Needed new due to stick drift on the originals.

Definitely a good controller. After 2 years a little stick drift but aside from that it's great!

The dualsense feels like a next generation controller with the haptic feedback and adaptive triggers. The form feels great as well. Only complaint is that they still eventually get stick drift.

Great feel, doesn't make hand clammy and the ergonomics are on point!

I like the color and it’s perfect for me to play games

Works great Trigger sensitive is great Strong durability

Great quality. Nice feel. smooth design. works on PC as well

This is an awesome controller first day getting it. I noticed a difference in performance right away.

This PS5 controller is nice gotta love the color in this controller.

I got this during the black friday deal.Great controller. New favorite color.

Wow thus remote looks real nice. I live the color and how well the detail is. Its a lot bigger then the PS4 controller but it feels very sturdy, plus no more micro usb YES!. Now I’m just waiting for the PS5 itself to try it out

unique experience when using it and the color is another level

Love the color and it was a good price on Black Friday.