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Customer Ratings & Reviews

$78.95

Customer reviews

Rating 4.8 out of 5 stars with 49502 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 49,502 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, no issues. Can't go wrong with the color black.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, an all black controller for the PS5. Dual sense is a great overall controller and this one is no different. It’s even better if you can find it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just as Great as the White One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as great as the original white. The color is a little more muted than in the ads but still nice. Glad I got it. Battery is still not great but not gonna hold that against it since it’s such an interactive controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best.Controller.Period.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to next Gen! This controller is nothing short of amazing! The feel and weight are so much better than the DS4 (which btw is not a bad controller at all!) . The triggers , buttons and even grip are all top notch here. 5 ⭐️!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Pretty and reliable (so far)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's a controller. I didn't NEED a new one since I havent experienced drift with the original one but this one was on sale so might as well. Still works fine to this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched from Xbox controller to this and the quality of controller feels much better than xbox. It does have a sleeker texture than I'd like though so if you have sweaty hands maybe go for a different finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of thee four controllers I own, this one for whatever reason seems to be able to take much more intensive use than the others. The color is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing about the PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is more next gen than the system. You have to get it to believe. "Yeeeeeaah right" you might say. No, it's that friggin' cool. Now, if only game developers will use it to it's fullest potential will remain to be seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new controller because I have been wanting to pay video games with my younger brother. His favorite super hero is spider man and so I bought this controller (before sony announched the new Spider-Man one) and he was so happy and excited that he could finally play with me. The customer service was amazing and helpful. I was helped by a very kind man and was very pleased with how easy the process was. I am definitely going to come back a get another contoller soon. Especially at my nearest Best Buy!! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 black control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my ps5 black controller . Its the better looking controller to me. If you pkay alot you might want get dark colored controll white hets dirty to easily

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to update controllers, this color is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, I used the have the camo version for the PS4 and it was always my go to when I play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase after after my previous controller started stick drifting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool camo skin controller for COD/BF. Easy connection to console, clear audio

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. Not a lot more you could ask for, you know, besides wanting it to be less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy needed a new remote and what a coincidence it was on sale .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing controller (spider)man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it has amazing detail added but the only thing I'm not to fond of is that it is just the black controller with extra details. I already own the black controller and love it but it just feels a little lazy but i love the detail added so ots not a bad thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. can connect to my game , phone and ipad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy delivers the best Ps5 controllers. I never buy anywhere else. Must get with geek squad for full coverage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, love the Best Buy services that make my purchase easier

    I would recommend this to a friend