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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 46,634 reviews
  • Rated 2 out of 5 stars

    Ps5 red volcanic controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was damaged and look like someone was used it or they drop it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent controller with premium feel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with this controller. It’s comfortable to hold, the buttons are responsive, and the adaptive triggers and haptic feedback make games much more immersive. Battery life is good, it connects easily, and the overall build quality feels premium. I would definitely recommend it to anyone looking for a high-quality PS5 controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Vibrant & Ultra Smooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple PS5 controller is even better in person super vibrant and unique. Gameplay feels incredibly smooth with responsive triggers and immersive haptic feedback. Comfortable to hold for hours and connects instantly. If you want a controller that performs great and stands out, this is the one. Love it! May the top 5 in my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a new PS5 controller and I’m honestly really impressed with it. The controller feels really comfortable in my hands, and the design looks clean and modern. One thing I really like is the vibration and adaptive triggers because they make the games feel more realistic, especially in games where you can feel different actions through the controller. The buttons are responsive, the sticks feel smooth, and the battery life lasts a good amount of time for long gaming sessions. Overall, this controller makes the gaming experience feel more immersive and enjoyable. I definitely recommend it to anyone who owns a PS5 or is thinking about getting a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a significant leap forward in gaming technology, enhancing the PlayStation experience with innovative features. Its ergonomic design fits comfortably in your hands, and the textured grips provide added stability during intense gameplay sessions. One of the standout features is the adaptive triggers, which offer varying resistance based on in-game actions. This adds a new layer of immersion, allowing you to feel the tension of drawing a bowstring or the impact of a race car’s acceleration. Coupled with the advanced haptic feedback, you can experience nuanced sensations, from the feel of raindrops to the rumble of an explosion. The built-in microphone and create button allow for easy sharing of gameplay, while the rechargeable battery ensures you stay connected without the hassle of changing batteries. Overall, the DualSense controller elevates gaming to a more immersive level, making it a must-have for PS5 owners.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    WORTH IT!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The DualSense feels solid and comfortable in hand, and the haptic feedback really takes gameplay to the next level—it’s super immersive. Buttons are responsive, triggers feel smooth, and the Midnight Black color looks sleek and premium. Easy to set up and works perfectly with my PS5. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for PS5!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of gaming headsets over the years, and this PS5 headset is easily one of my favorites. The sound quality is incredibly immersive, making it easy to hear footsteps, explosions, and even subtle background details that add to the experience. The 3D audio really shines in supported games and makes gameplay feel much more realistic. The headset is also very comfortable, even during long gaming sessions. The ear cushions are soft, the fit is secure without being too tight, and the battery lasts long enough that I rarely have to worry about charging it in the middle of a game. The microphone delivers clear voice chat, and my friends have commented on how much better I sound compared to my old headset. Overall, this headset has exceeded my expectations. It offers excellent sound, comfort, and performance, making it a fantastic value for any PS5 gamer. I would happily recommend it to anyone looking to upgrade their gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Still the Gold Standard for Controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive triggers and haptic feedback really add to immersion, especially in PS5 games. It also works great on PC and mobile, which makes it very versatile. Comfortable to hold, responsive buttons, and excellent battery life overall. Sony really nailed this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Controller Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an extra PS5 DualSense controller, and it’s easily one of the best gaming controllers I’ve ever used. The build quality feels solid and premium right out of the box, and it fits perfectly in the hands for long gaming sessions. The haptic feedback is incredible and truly sets this controller apart. You can feel subtle details like footsteps, road textures, and environmental effects, which makes games much more immersive. The adaptive triggers are another standout feature — they add real tension and resistance during gameplay, especially in shooters and racing games. The buttons feel responsive and well-placed, the analog sticks are smooth and precise, and the controller has just the right amount of weight without causing fatigue. Battery life has been solid for me, lasting through multiple gaming sessions before needing a recharge. Overall, this controller enhances the entire PS5 experience. Whether you’re playing competitive games or story-driven titles, the DualSense makes everything feel more engaging. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all black which I prefer. I put a black grip skin on it as sweat can be a problem sometimes. It has never had an issue and I’ve been using it for a while. Battery is phenomenal I’ve played over an hour past the low battery warning with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but slight miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of this controller, and the Remix Green color scheme looks even better in person. The build quality feels solid, and the unique design is the main reason I'm keeping it. My only disappointment is that it doesn't have the textured grip found on the standard DualSense controller. Instead, the handles are made of smooth plastic, which makes it feel a little less secure and comfortable during longer gaming sessions. I also find myself preferring the weight and grip of the original controller. Overall, it's a great-looking controller with excellent quality, but I wish Sony had kept the textured grip from the standard version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a fresh controller. Just wish i didn’t go thru them so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Style Meets Signature Performance"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Chroma Indigo is a visually striking addition to the PlayStation 5 accessory lineup. Its iridescent finish, shifting between deep blues and purples, offers a unique aesthetic that stands out from standard controller colors. Stunning Iridescent Design: The Chroma Indigo's shimmering finish is frequently praised by users for its dynamic color shifts under different lighting conditions, making it a standout piece in any gaming setup. Standard DualSense Features: Functionally, it retains all the features of the standard DualSense controller, including haptic feedback, adaptive triggers, and a built-in microphone, ensuring an immersive gaming experience. Enhanced Grip Texture: Some users have noted that the grip area features a subtle texture, providing a comfortable hold during extended gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up at Best Buy and it’s been working perfectly. Easy to pair with my PS5, feels comfortable in the hands, and the buttons and triggers are responsive. Battery life has been solid so far. Exactly what I was looking for and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My Experience with the DualSense Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Controller is comfortable, responsive, and really immersive thanks to the haptic feedback and adaptive triggers. It connects easily to PS5, PC, and Mac, and the battery lasts a long time. Overall, it’s a high-quality controller that makes gaming more enjoyable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It is very comfortable, the buttons are very responsive, and the vibration feels amazing in PS5 games. The design looks great and the battery lasts a long time. It works perfectly and is totally worth it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS5 controller because it feels comfortable, responsive, and immersive. The haptic feedback adds realistic sensations, and the adaptive triggers make gameplay more dynamic. Its sleek design, great battery life, and smooth controls enhance every session. It makes games feel more alive and keeps me fully engaged.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is one of the most impressive upgrades in modern gaming hardware. The DualSense feels solid and comfortable in hand, with a slightly larger grip that makes long play sessions easier. What really sets it apart are the adaptive triggers and advanced haptic feedback, which add a new level of immersion. You can feel tension when pulling a bowstring or subtle vibrations that match in-game environments, making gameplay more realistic. The built-in speaker and microphone are convenient for quick chats without a headset. Battery life is decent, though heavy use of haptics can drain it faster than expected. The touchpad is responsive and useful in supported games. Overall, it’s a premium controller that meaningfully enhances the gaming experience and shows real innovation rather than just a small yearly refresh.

    I would recommend this to a friend