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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 46,634 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller, DualSense, offers an immersive experience thanks to its haptic feedback and adaptive triggers that simulate different resistances. Its design is comfortable and modern, with good battery life although it can be improved. Ideal for immersive games, it feels like an innovative leap against the DualShock 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remix Green - A Different Experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new controllers (the remixes) have a different feel than the standard ones - glossier but still comfortable and easier to grip, this also means the color pops a lot more. They are beautiful in person. Hopefully we get even more colors in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to hold. The color is vibrant. Charges a long time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks amazing, and the color is even better in person! It feels comfortable to hold, the buttons are responsive, and it works perfectly. Great quality and definitely worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Very good, huge improvement over PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller was ALMOST perfect. The Switch Pro controller is perfect. This controller stands firmly in-between the two. Pros: This is the second most comfortable controller I've ever used (I have huge palms and short sausage fingers). The Xbox controller makes my hands fatigue quickly (I use the Elite Series 2 to combat this) so I minimize Xbox play. The PS4 controller, while mostly comfortable, has literally cut my fingers with the sharp edges near the triggers while playing platformers. The Switch Pro controller is my FAVORITE and this is similar. No fatigue, I played Horizon: Zero Dawn for 8+ hours at a time, which also means excellent battery life, and feels very solid like the Switch Pro controller. Cons: I've never been a fan of lights on my controller as a distraction. While, after dimming the lights, they aren't totally distracting, they're still annoying. Can't I just have the option to turn them off instead of dim? Other than that, my only complaint is the sharp edges in a couple of spots. They aren't going to cut me like the PS4 trigger cutouts, but they aren't perfectly smooth and rounded like the Switch Pro. Fix that and this is an incredible controller. Other thoughts: Durability is an issue. Not yet for me, but it will be. This is one of those controllers with guaranteed drift. Buy the replacement plan on it. You'll need it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this PS5 camo controller from Best Buy! The camo design looks even better in person and gives my setup a clean, tactical vibe without being over the top. The controller feels solid and comfortable in hand, with the same premium build quality you expect from an official DualSense. Buttons are responsive, haptic feedback is incredible, and adaptive triggers work flawlessly in every game I’ve tried. Battery life has been great, and it paired instantly with my PS5. If you’re looking to upgrade your controller or just want something that stands out while still performing perfectly, this is 100% worth it. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks very nice and feels good as well. The real appeal is the haptic feedback you get which is very sensitive and nice to experience. If you really want to experience what this controller can do play Astros play room that shows of the capabilities of this controller. No lag buttons are responsive. I have had very bad luck with PS5 controller stick drifting. After 7 months this controller has yet to have any problems. I still play the same games so I think I have a good controller. Can't guarantee your purchase will be free of stick drift. The price for this controller is expensive I would only purchase if really need it or it's on sale for 50$. This controller usually goes on sale 2 or 3 times a year July or August, November black Friday and December Christmas. Just check and see I can't guarantee the sales dates. It works great so far thankfully

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable, Responsive, and Great Next Gen Gaming

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller delivers excellent comfort and responsiveness. The adaptive triggers and haptic feedback make gameplay feel more immersive, especially in action and sports titles. The build quality feels premium, the buttons are smooth, and the analog sticks are precise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cosmic Red DualSense controller looks amazing in person the color really pops. It feels great to hold and the haptic feedback makes games so much more fun and realistic. The battery lasts a good while too. Overall, it’s a solid mix of style and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    It’s a ps5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller color is great dual sense triggers felt weird getting used to but works great battery life is good and connects to pc cabled or wirelessly with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great. Love the color purple. I like the remote performance. Great grip

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Almighty Grip Controller in Pink

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was purchased for my wife. She took up the PlayStation as an added source of entertainment. Once I took recognition of her love for the console I completed her dedication by purchasing her a Pink controller with the best grip in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Playstation controller yet, but the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is rather interesting to talk about. It is not the regular Dual Shock controller design as it's a bit more wide and angular at the bottom. The buttons and layout are the same, but the wider and bigger controller are more comfortable than previous dual shock controllers. Another thing to focus on is the dpad which is still improving. It's not as good as something like a Sega Saturn Dpad or a Genesis six button dpad, but it is still better than the joke that Microsoft calls a dpad or the Nintendo "buttons" pretending to be a dpad. The analog sticks are also a bit nicer than the previous consoles analog sticks as they feel a bit nicer on the thumb.. The controller also thankfully finally got rid of those lightbars that illuminated the room. The only thing I could hate on with this controller is the price. Seventy bucks for a controller is a real punch in the face. NES controllers were ten or fifteen bucks when I was a kid. Dreamcast controllers were 25 and Playstation 2 controllers were 35. But controllers being seventy bucks is one punch in the face especially when the battery dies quickly and one needs multiples if one wants to play multiplayer games. It's almost three hundred dollars of controllers to play a four player local game of Sackboy's Big Adventure or Puyo Puyo Tetris 2.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this controller up for my daighter. She loves the color. PS5 controllers are durable and fits perfectly in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Indigo Blue/ Purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the color to the performance everything about this controller is great. The color is what caught my eye first but I’m so glad that I made this purchase. Battery life, performance, and the color makes it A-1.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Birthday gift winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandson's birthday. He loved it. It fit perfectly in his hands, and he says that the performance is stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller. Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play games on my iPad. Works great. Connects via Bluetooth. Love the color and styling of the blue to black fade. Thought I would hate the glossy paint but it doesn’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Powerful, Sleek, and Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller with amazing features. The haptic feedback and adaptive triggers are next level and really add to the gameplay experience. The design is sleek and comfortable, and the buttons feel very precise. The only minor downside is the battery life — it could last a bit longer — but everything else more than makes up for it. Still totally worth buying!

    I would recommend this to a friend