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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 46,634 reviews
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Purple PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable I love the color and it is very comfortable to hold

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good quality controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has worked well no stick drift or anything. Also really like the color. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great design, can buy matching headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it alongside my ps5 and have had no problems with it. The grip is good and durable, the design looks great. Really like that it has the same design as the ps headset

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, nice feel, good grip, no stick drift. Does everything a controller should. Only complaint is that it should be priced the same as the black and white PS5 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense’s new simple and sleek ergonomic design, improved touchpad, adaptive triggers and enhanced haptic feedback really make this controller wonderful to use for next-gen games. Sony has crafted an incredibly comfortable and snug controller to hold. Having a slightly wider size than the DualShock 4, the DualSense provides a better slip-free grip and can easily accommodate those with larger hands. The new built in microphone is actually decent and provides clear audio output for in-game party chats and can be used for everyday gaming without the need to purchase a headset although a headset would undoubtedly provide better audio clarity if needed. There is a small rectangular button beneath the speaker which allows the microphone to be easily muted as well as the speaker audio if required. I found the speaker’s audio quality to be sufficient for its usually limited uses within games. Probably the best feature of the controller is its adaptive triggers which are able to replicate senses such as the resistance from pulling a bow string or muscle tension from climbing rocks. Haptic feedback has improved as well which quickly adapts to different gaming environments. I really look forward to seeing game developers utilise these DualSense features in their upcoming games. Sony has gone for a simplistic yet captivating overall design for the DualSense. The PS button has a shiny metallic finish and allows quick access to home screen, game progress, power options, friends list, downloads and more customisable options. The ‘Share’ button from DualShock 4 has been renamed to a ‘Create’ button which essentially provides similar features to quickly share gaming footage, edit video clips, share screenshots, trophy achievements and start broadcasting. Also, the ‘Options’ button from DualShock 4 has now become the ‘Menu’ button and allows for easy access to a game or app’s setting options. The colour changing lightbar around the touchpad is quite sleek and subtle which complements the controller and the PS5’s design. It isn’t distracting to look at and displays the number of controllers connected to the PS5, in-game status, and the controller’s charging status. The touchpad itself has a very smooth surface and beautifully completes the controller’s aesthetic and has multiple game specific uses. I found the button keys to be responsive and they aren’t hard to press thus allowing easy play. The L3 and R3 keys have a ridged rubber grip on their circumference allowing for better grip and control; however I expect the rubber to degrade over a couple of years due to its quality thus I would recommend putting key grips for protection in the long run. The peripherals of the controller are the headphone jack at the bottom end to connect headphones and the USB-C input at the top end for charging the controller. During my time playing, a full charge lasted about 10 hours of continuous intensive use while up to 13 hours of casual or light use depending on the games being played. Overall I believe Sony has done an excellent job developing the DualSense controller. It is truly an impressive controller that feels and performs amazingly. The controller fits its name as it really does immerse the user in its sensory feedback which greatly defines its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it really good, I love the color of the controller it’s comfortable in hands and what love the most it’s reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products color is bright and amazingly vibrant works great and very comfortable to game with!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great gift for PS5 owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the design and battery length of this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Durable and Sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that has great haptic feedback and feels great to hold

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Playstation 5 control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and color overall good performance i give it 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Upgrades your next gen gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did something amazing here. They really went above and beyond with the design and functionality of this controller. Well worth the extra money to buy an extra. I’m in love with the L and R 2 buttons and I can’t wait to see how developers use this tech in the coming future of this console generation. Already with astros playroom, call of duty, and Spider-Man this controller offers such a unique and fun gaming experience that I just cannot describe here. You really must try this for yourself. The battery life is amazing even with the new haptic feedback and the pressure sensitive buttons. It feels great in the hands and is absolutely the best controller you will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    High Quality and Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the build quality and the midnight black finish. It feels premium in hand and the battery life has been solid so far. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Exactly what you expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed to replace his old one and he picked this one. Color is nice, he likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is honestly one of the best controllers I’ve ever used. The ergonomic design feels comfortable even during long gaming sessions, and the buttons and sticks are responsive and smooth. The adaptive triggers and haptic feedback add a whole new level of immersion — you can literally feel different textures, tension, and actions depending on the game. It makes gameplay way more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is fantastic! I got mine from Best Buy, and it’s a total upgrade. The haptic feedback and adaptive triggers add a whole new level of immersion to games. It’s comfortable to hold, responsive, and feels premium. A must-have for any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Cosmic red PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent form, design and color. Works perfectly, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Dual sense

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller last me all day almost every day, great color and feel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Rhythm Blue DualSense controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this Rhythm Blue DualSense controller, and we absolutely love it! The finish is incredibly glossy and shiny, giving it a premium look. It is also extremely comfortable in the hand during long gaming sessions. Best of all, my kids are obsessed with the vibrant blue color. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Quality and Stunning Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up this purple game controller, and it has quickly become one of my favorites. The color is vibrant and stands out compared to standard options. The controller feels sturdy, comfortable to hold, and the buttons are responsive with no lag or sticking. The textured grips make longer gaming sessions more comfortable, and overall it performs exactly as you’d hope

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great sleek look!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The midnight black color looks amazing. The controller feels great in hand, and the haptic feedback is awesome.

    I would recommend this to a friend