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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 46,638 reviews
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Very ergonomic and durable. Excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very nice, and the color is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 4 out of 5 stars

    Still a solid controller after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller to replace one that was drifting. Fell in love with the color and am totally happy I got it. Have had it for about a year now and it still goes the charge in the battery still goes the distance. It also feels a little different than the stock ones do, as if it’s a little smoother in a way. If you like the color I suggest you get it, you won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    great controller for the PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new PS5 and needed an extra controller. I shopped around for a bit but really for the money, we couldn't pass this up. They were on sale and saved a few bucks and plus they were in stock and ready to pick up at the local BB store. Works at it should and haven't had any issues with it. We pretty much use it daily and it has great battery life and no stick drift yet a well. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was attracted to it for its beautiful purple-blue color. I've been using it for months with heavy gaming, and it's very responsive and feels comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Another color to add to the collection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new color schemes for the PS5 controller. They last longer than the controllers that come with the system and to me, they just feel different. My kids also play the PS5 and I couldn’t pass up the sale at the time. Once the newer color schemes go on sale, I’ll be adding those to my collection as well. Recommend getting them on sale rather than the regular unless you don’t mind paying the regular price. Gave Value 5 stars because of the sale at the time of purchase. Also look out for an additional sales price if you have the Total Tech Support Membership.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is a game-changer! The adaptive triggers and haptic feedback offer an incredibly immersive experience, making every game feel different. The improved ergonomics make it comfortable to hold even during long sessions. Overall, it's a fantastic upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Sleek and Immersive Gaming Experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Midnight Black is a true testament to the evolution of gaming technology. As a proud owner of this controller, I am thoroughly impressed by its design, functionality, and the immersive experience it brings to my PlayStation 5 gaming sessions. Visually, the Midnight Black variant is an absolute stunner. The sleek and elegant matte finish exudes sophistication, making it a beautiful addition to my gaming setup. The subtle two-tone design, coupled with the iconic PlayStation button layout, pays homage to Sony's legacy while embracing a modern aesthetic. The weight and ergonomics of the controller are spot-on, ensuring hours of comfortable gameplay. The textured grips provide a secure hold, even during intense gaming sessions, reducing fatigue and enhancing control. The intuitive placement of buttons, triggers, and touchpad contributes to a seamless and effortless gaming experience. The Sony DualSense Wireless Controller in Midnight Black is a triumph in gaming innovation. Its striking design, immersive features, and seamless integration with the PlayStation 5 make it a must-have accessory for any serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dual Sense Controller for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought this while on sale to replace an old one that had stick drift. I purchased the warranty so that if I have any issues down the line, I can just bring it in and have it replaced at no extra cost. I love shopping at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Controller – Feels Great & Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily one of the best controllers I’ve used. The build quality feels really solid and comfortable in your hands, even during longer gaming sessions. The buttons and triggers feel responsive, and the adaptive triggers and haptic feedback add a lot to the overall gaming experience on PS5. It paired quickly with my console and works exactly how it should. I also like that it can be used with PC and other devices, which makes it pretty versatile. The design looks great too and matches the PS5 perfectly. Overall, it’s a really well-made controller and a must-have if you’re gaming on PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Dual Sense- the best base controller this gen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual sense controller for the PS5 is what won me over from being an xbox fanboy since my original xbox. The haptic feedback and adaptive triggers were not something that i considered a selling point prior to actually experiencing these features, but they really do add something to the experience of playing a ps5 game. While this controller is a better experience vs the same ol' from MS, 2 drawbacks to be aware of... the battery life is unacceptably short for a "next gen" controller. My G502 Lightspeed gaming mouse gets me 70-80 hours of usage time on a charge, and the dual sense barely musters 6ish hours... also, while this controller can take a couple drops in stride, if you are too rough on it, they're prone to stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Everything works perfectly. Awesome color selection.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Comfortable and Responsive Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels amazing in hand. The adaptive triggers and haptic feedback really make gaming more immersive, especially on newer titles. The buttons are smooth and responsive, and the grip is comfortable even after long sessions. Battery life could be a little better, but overall this is a solid, well-designed controller that makes gaming more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Quality controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im used to the ergonomics of the Xbox controller but this one feels like better quality. It has a built in mic and speaker for those who don’t have or like gaming headsets. It also comes with the battery built in unlike Xbox. Battery life is excellent. I would also recommend picking up the Sony charging stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New Controller, New Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's all black and cool and also my old one has a stick drift problem. I tried to fixed the problem many times and sometimes it work and it keeps happening eventually. So this new controller is a game changer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely color and feels like it can take a drop or two.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good quality controller and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller turned out really good. It feels nice to hold, the buttons respond well, and everything worked fine right out of the box. I also really like the color and overall design. So far it has been working great and feels like a good quality product. I would recommend it to anyone looking for a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    If greens your color this one is def for you

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Green has been my favorite color for ever and now I finally have my green controller the sticks feel amazing and I really love the triggers and the over all design kinda give it a beetle green looking color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After montha of only playing my xbox aries x i finnaly got my balck ps5 cobtroller aince the old one had been dropped in water and it looks amazing better than the one that comes includes with the os5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful finish and great performance!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    review: The Chroma Pearl finish looks absolutely incredible in person—it has a really nice subtle shimmer that changes depending on the light. Aside from the looks, it has the same excellent haptic feedback and adaptive triggers you expect from a DualSense controller.

    I would recommend this to a friend