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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 46,643 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A+ Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved playstation controllers. Maybe its because im used to it but, It's amazing how each controller they come out with just gets more and more comfortable to hold. This controller is great and the fact its bluetooth is awesome. I use it whether I am playing on my PS5, laptop or even my Switch. This controller is my go to gaming controller for everything. The red color is pretty dope too. Only thing I would change about it is the price. I just feel like the cost of controllers has become out of control over the last few years. Maybe wait for a sale to buy extra controllers for multiplayer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Must have for any playstation fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs 2nd controller. this one is amazing feels just right for my hands. The matted finish feels great as it won't slip from your hand. The haptic feedback for call of duty is amazing feeling the recoil from the many different guns. This feature doesn't work with all game unless it's stated on the game case. Love the color also and lighting on it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is essential for "sweaty" gamers. Giving you a technological advantage over your opponents, while maximizing comfortability for all size hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Overall good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and battery life, so far no drift issues and the color pops.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Exactly What We Wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony PlayStation 5 DualSense Wireless Controller in Midnight Black from Best Buy, and I couldn’t be happier with my experience. The shipping was incredibly fast, which was a big plus since this was exactly what my 9-year-old son was wanting for his birthday. The sleek black design looks amazing, and the controller feels great to use. My son has been playing nonstop and absolutely loves it! Thank you, Best Buy, for a seamless purchase and quick delivery. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect for Your Fav Gamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my aesthetic of red and black accessories! Plays and controls like butter. Easy to charge and updates when plugged into PS5. I have this one and the standard white one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is hands-down the best I’ve ever used. The haptic feedback and adaptive triggers make every game feel more immersive—whether it’s the tension of drawing a bow or the rumble of a car engine. Super comfortable, responsive, and packed with next-gen features. Total game-changer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy will not mislead you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best Buy is the only place I’ve found the purple. Also, you know you’re getting genuine PlayStation products from Best Buy unlike other sites you’re just hoping it’s legit.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, got it on sale! The blue is a nice change from the basic white controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler... i love the camo look and the dual sense controler is very nice. Coming over from xbox its a much more immersive feel, like ur in the game more.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Feels good and looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked the PlayStation controller and this red color is great to look at. Best Buy’s has there insurance for the controller which is great because the ps5 controller does have a short life span depending on how active a gamer but thanks to the insurance I don’t have to worry about stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it was shinny when I bought it. The picture here doesn’t do it justice. This line is the smooth plastic different from the other controllers we’ve had before and I couldn’t be happier with my purchase. I want to go get the red and green now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! The design is beautiful, the sticks are smooth, and the buttons feel very precise. Battery life is great and the connection is stable. Definitely one of the best controllers I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works really good! Beautiful color!! I use it daily. I will recommend it to all my friends. I will be purchasing a back up!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Controller rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing design, the controller is easy to handle, looks and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Color is bomb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and works perfectly. No issues, and makes gaming even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller for the PlayStation 5 is absolutely amazing! The haptic feedback and adaptive triggers take gaming to a whole new level, making the experience more immersive and interactive. It feels very comfortable in the hands, even during long gaming sessions. The battery life is decent, and the build quality is excellent. Our kids love how responsive it is, and it’s a perfect match for the PS5. Highly recommend it for any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony dual sense ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice vibration motor which brings an immerse experience when playing video games like ghost of yotei where cuts scenes feel cinematic, in instances when you need to light a fire at a camp or roasting salmon .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it works amazingly I can feel every vibration and it’s crystal clear every thing sounds amazing through the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color. Good price. Love Best Buy

    I would recommend this to a friend