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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 46,643 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cami controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller , grip and design . Works great with my gaming

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is excellent, offering an immersive gaming experience thanks to its haptic feedback and adaptive triggers. Its ergonomic design is comfortable even after long sessions, and the precision of the thumbsticks and buttons improves performance. It's modern, durable, and very intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Midnight Black

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish. Overall great feeling controller with haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color. Haptic triggers feel great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing Color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works amazing as all new Sony controllers do. What makes this stand apart is the color which is more amazing in person.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel , easy color not to bright or dark perfect to me

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, love the color and feel, its as good as a controller can get

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures dont do this controller justice, its so much better looking in person! The battery life seems better than the stock controller that comes with the ps5 too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels comfortable and responsive, with immersive haptic feedback and adaptive triggers that make gameplay more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, works well feels good will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Comfortable. The color to me is more of a metallic purple even though in the picture it looks more blue. The actual color is really cool

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Black Controller is a sleek and stylish addition to the PlayStation 5 accessory lineup. Its matte black finish exudes a sophisticated aesthetic that complements the console's design perfectly. From a gameplay perspective, the controller's ergonomic design ensures a comfortable grip during extended gaming sessions. The haptic feedback and adaptive triggers enhance immersion, providing a more nuanced gaming experience. While the black color doesn't introduce any groundbreaking functionality, it offers a fresh alternative to the standard white controller, allowing gamers to personalize their setup. If you're looking to elevate your PS5 gaming experience with a touch of elegance, the PS5 Black Controller is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Fun to use great to look at

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color very much and the battery last a great while ! Handles very well and feels comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Level Gaming Comfort and Immersion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controllers are well put together. Love the ergonomic design. Lots of gaming time without hands getting tired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It speaks it self!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5, the Midnight Black DualSense is a very strong pick. It offers basically all the features that make the DualSense special: immersive feedback, adaptive triggers, comfort, etc., wrapped in a sleek, darker finish. It improves the visual aesthetic for those who prefer something less flashy than white, while largely keeping the same high performance. If I were you, I’d get one if: you often play long sessions and want comfort + immersive features you own multiple platforms (PC / mobile) and want a controller that works well across them you prefer a more subtle design I’d be more cautious if: you expect perfect durability for years under heavy use you’re very sensitive to price vs wear & tear stick drift or battery issues are big concerns for you

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice cintroller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and it looks really sleek. It seems to pop more in color than basics!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller I’ve ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haptic feed back and the new triggers are a game changer. Hands down the best controller I’ve used. Don’t drop them though because they will develop stick drift easily. This particular controller I bought has been plagued with that problem already so be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the color is nice. My only issue with it is it didn't come with a charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get warranty! Love the color and feel however the second we open it up you could feel the stick drift

    I would recommend this to a friend