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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46656 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 46,657 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good color. Same controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and good controller. It is a PS5 but can be used on PC and PS4

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors so great has a great feel and the controller itself is superb

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel, Overall performance

    Rated 5 out of 5 stars

    Niice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller.. Feels great and works the way its supposed to...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Blue ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and works perfectly. Easy purchase process.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and love the color with the lighting

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels comfortable and soft in your hand. Color is cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Wireless remote control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, feels greats and battery last long. Nice color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A controller build the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A controller that has a more foward thinking design compared to previous dualshock remotes is the winning combination for Playstation 5. Feels great, secure, and overall confidence for the player interacting in a game session. Haptic feedback is a good choice for games but not for every software you play. USB-C finally convinces this hardware to accept a more friendly, powerful and substantial upgrade to Micro USB. Lightbar has been redesigned to be less intrusive, triggers such as rumble support provide more immersion with the system, buttons all around feel more refreshed and responsive to the overall controller. Make sure to have micro fiber cloth handy for cleaning, charging station for PS5 is a must add on, and battery life may be an major issue with the controller based on the amount tech that operates within the device. It will be useful to add another controller to the system while the other is charging stationary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected quickly and easily and allows my son and i to play games togethor! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I am not the user of this device but my son is the one who has it in his hand most of the day. He is satisfied and content with this product, the feel and quality are two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camo design adds a unique look to the controller. I’ve had the controller for over one year and I had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller except for the dreaded drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have 2 controllers and was waiting a color variations on the Dual Sense ones. It came out just in time as my first started to drift After only 7 months. My first off these has something loose, my guess was maybe damaged in shipping, and Best Buy excavated it. The replacement is working fine. I did as on the geek squad warranty which I feel is worth the piece of mind for 2 years since I’m sure this one so get drift at some point as well. A new one b for $20 is much better than $70. Great controller though overall. I like it much more than the Dual Shock 4

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    nice color, finally what we’ve all been waiting 4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice finish on this controller! the black is matted but does not leave a lot of fingerprints when it is touched. when you hold this controller it fits comfortably in your hands without causing your hands to get sweaty, and the texture on the grips which are tiny PlayStation symbols (cross, square, circle, triangle) are pretty awesome and feel great keeping you in control of your movements. other than that it is a typical DualSense controller which are pretty amazing. the small black trim under the thumb sticks would be nicer in a deeper black color in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    It works duh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a game-changer, with immersive haptic feedback, adaptive triggers, and a comfortable design. It enhances gameplay in ways previous controllers couldn’t, though its battery life could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Amazing color scheme

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the color! and the texture of the finish! outstanding feel!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a grear controller and its my favorite color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The best controller in the best color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really knocked it out of the park with the DS5. Had every PS since 1999. This controller is hands down the best one I've ever used. I put in a lot of hours gaming on Twitch, so controller ergonomics is a concern of mine. Not only does thing fit perfectly in my hands, the weight is spot on. It can also be used on PC via activating it inside of Steam settings. And now, you dont have to worry about it getting all gross looking because of the black color. You should def still clean it weekly. The PS symbol texture on the back will pick up all your hand oils.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A true next gen experience!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is truly next gen with the adaptive triggers and haptic feedback. The best game to show its true potential is Astro's playroom. It's free with the PS5, and it shows what the controller is truly capable of and how it should be used in the future. It's bigger than the ps4 controller, so if you have smaller hands, this will be an issue. Overall, it's a great controller and much more next gen compared to the Xbox series X controller. I wish there were more colors when I got this controller, but there are now red and black. Check them out. They look good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Color Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color, Rough and tough. Bit overpriced by 5$ compared to other controllers. It’s worth the buy if you are bored of same white controllers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy literally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this controller for a birthday gift to replace his old ones. He loves the color as it coordinates with his bedroom theme and says the battery life seems longer.

    I would recommend this to a friend