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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 49100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the DualSense Wireless Controller's overall performance, appealing color options, and attractive design. Many appreciate its comfortable feel, long battery life, and premium in-hand experience. The haptic feedback and reliable connectivity also contribute to a positive user experience. However, some customers have expressed concerns about the button quality and stick drift issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 49,100 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Congratulations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product I would recommend with five stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Metallic Green Controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Beautiful metallic green controller, zero stick drift so far after several months, great action.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless controllers are very responsive, the battery lasts a few days easy even with 4-5 hours each day and the speakers/vibration on the controller itself really adds to the experience! The blue is such a stunning color too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid Addition to the DualSense Lineup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another ps5 controller, this green is nice thou very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love Spider-Man!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning! I was able to preorder this baby! Used it all of 2x and she’s back in the box to keep her in the best quality condition for this collector! No stick drift, feels so smooth in your hands. Taking extra care of her!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best remote on the market.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dualsense controller. The haptic feedback and overall feel make this the best gaming remote on the market. Great, vibrant color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Replacement to old controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement to an older controller that had stick drift. New controller paired easily and kids were able to get back to their games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the Day controller catch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my PS5, which only came with 1 controller. No need for those upgraded controllers if you love simple games. Great grip and easy controls.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Controller Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new controllers are amazing. The haptic feedback, sounds and functionality are just great. Midnight black looks slick as well!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this purple gaming remote-controlled toy. The controls are smooth, the color is great, and it’s been a lot of fun for him. Highly recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cobalt blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and crisp cobalt blue color and comfortable grip

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color for those kids or adults who love blue and green. The iridescent color changing with the lights is amazing. Great product from Sony as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoddy manufacturing, not Best Buy’s fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did me fine, I have had 3 PlayStation controllers have buttons stop working. One was square, 2 circle. I did not want to be buying this controller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A tastefully subdued alternative to the default

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense may be one of the wildest controllers I've ever used, and I love it, but I wasn't a fan of the default white and black one you get with the system. The Midnight Black colorway looks great and the controller feels excellent in my large hands, an issue I had with most of ths previous PlayStation controllers which all felt a bit too small and dinky.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Black remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice remote controller. I like the black color. Very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works like new no dents or scratches. And still holding up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid warranties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, old controller broke so I cashed in on my warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than og controller that's given to you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller and good shape i have no problem with it and the customer service was 10/10.

    I would recommend this to a friend