Customer Ratings & Reviews

Great service, quick and professional. Waited 30 seconds for someone to bring the order out. Great experience.

I needed a new controller an saw this one on sale. Works perfect for me.

This is my third purchase. Now there is one for everyone in the house. Solid construction and the feedback and audio coming from the controller is awesome.

Very good quality controller, very compatible. Easy to use

Gray is my favorite color. The gray camouflage is so dope. My son loves his new controller! He's young so he's fairly clumsy, he's dropped it a million times already, thankfully it's very durable and of great quality, because if not, it would stand no chance against my little clutz lol

This controller works great. The charge lasts a long time.

Outstanding find everything I need when visiting the store.Looking foward to the next visit shortly. The cotrol works excelent .

Works well! I really enjoy the color. It’s very colorful and changes as light hits it!

My son loves the new remote we got him. Very sturdy.

Excellent value at Best Buy with great service. Got this one to replace a controller that developed stick drift. Once that happens it just gets worse.

It looks good and feels good. Has no drift and feels higher quality than the dualsense which comes with the console. Would recommend.

good value and excellent service; highly recommended

Build quality and functions the same just a different color. Good controller.

fantastic product fits all my gaming needs, i just love completing challenges with it.

Good quality. Sleek. Been using for over one year without any issues

This dualsense 5 controller is the best & the price & ease of purchase from best buy makes the experience that much better, & more enjoyable!

Absolutely amazing , very sleek , fast and light weight.

Love it . It’s replacement to an old one and it works better than the older one

I’ll just state what really sets this controller apart from the original Dualsense other than the obvious color difference (although the color looks fantastic) Anyhow, Sony redesigned the Dualsense to mitigate trigger failure and stick drift. The new colored controllers are currently the only way to ensure you’re getting the updated design while it’s still in the box. The only other way to know if the original white, black, or red controllers are sporting the updated hardware is via the FCC ID on the underside of the controller, as the old design ends with the number 1, the updated version ends with the latter A.

The remote works as well as expected. All of the newest features are included