Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.8 out of 5 stars with 48208 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 48,208 reviews
  • Rated 1 out of 5 stars

    Bad controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I purchased brand new had stick drift 2 weeks after purchasing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense it’s part of the experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the PS5 DualSense honestly feels like a step into the future of gaming. The first thing you notice is the comfort—Sony really nailed the ergonomics. It fits naturally in my hands, even during longer sessions, and the textured grip keeps it from slipping. What really makes it stand out, though, are the adaptive triggers and haptic feedback. Pulling back a bowstring in Horizon Forbidden West or feeling the tension of a gas pedal in Gran Turismo—it’s so immersive that I catch myself grinning. It adds a whole new layer of connection to the game. Battery life is solid, though not endless—I usually get a good 10–12 hours before needing a charge. USB-C charging is quick and way more convenient than micro-USB days. And the built-in mic is surprisingly handy when I don’t want to grab my headset. All in all, the DualSense isn’t just a controller, it’s part of the experience. Once you get used to the haptics and triggers, it’s hard to go back to anything else. If you’re picking up a PS5 or even looking for a second controller, this is absolutely worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok at first but now stick drifting , but it under warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do jot buy any used staff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt midnight black playstation controller and it was exelent used like new one then its came like old dirty and a lit of scratch on the device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No more stick drift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a fresh controller. Just wish i didn’t go thru them so fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of buttons already making a noise internally...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great holds a charge for a long time and is comfortable in hands and color is fabulous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of controllers were in stock and had many color ways.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor PS 5 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work when i turned it on. Charged the controller and still no power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 90 days

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the left side of the controller stopped working. Done all the trouble shoot by ps5. Just bought this April 3rd. Mind you this is my second controller so is not used as much as my white one. No help from anyone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller which was bought at bestbuy store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry Mom

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the controllers I have two and neither one of them will charge I will have it on the charger all night and the light flashes like it is charging but as soon as I try to use it, it says low battery.This cost too much money to already have problems like this my son can’t even use it if the controllers won’t work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Gold Standard for Controllers

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive triggers and haptic feedback really add to immersion, especially in PS5 games. It also works great on PC and mobile, which makes it very versatile. Comfortable to hold, responsive buttons, and excellent battery life overall. Sony really nailed this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the controller, it feels great and I have had no problems with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone talks about the design and how beautiful it is. But nobody talks about the most important, comfort in the hands. The DualSense should be something very comfortable if you are trying to hold it in your hands for many hours. It feels very uncomfortable and full of sharp finishes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defectice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the controller has stick drift to the left side

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend